Senior Executive - Sales Operations

Cycle & Carriage Singapore; Singapore; On-site; SGD 42,000 - 68,000; Full time

Job summary

Cycle & Carriage Singapore is hiring a Sales Operations Senior Executive to handle day-to-day sales operations, support the showroom and retail sales teams on leads and accounts, and ensure smooth operations with customers, principals and vendors.

The role emphasizes formulating pricing and product strategies, building customer databases, driving promotions with Marketing, and digitalising sales processes while maintaining high integrity and teamwork.

Qualifications

• 3-5 years of relevant experience in Sales Operations or Key Account Management.
• Degree in any discipline is required.
• Customer-centric, digital-first mindset with a proactive attitude.

Responsibilities

• Assist in day to day sales operations.
• Assist to manage and work closely with the retail sales team on sales leads, showroom operations, key account management, motivate and heighten sales achievement.
• Providing regular updates and feedback to the Head of Sales on any sales-related challenges.
• Communicating with principal, customers and vendors ensuring smooth operations.
• Ensure smooth showroom operations.
• Partake in formulating appropriate pricing and product strategies, build up the customers' database, see opportunity for un-targeted segments and collaborate with Marketing team for promotions and campaigns.
• Assist in managing stock inventory holding with the objective of achieving the overall sales targets and profit levels while gaining the market share within given resources.
• Coordinate with various departments and external vendors on vehicle status movements.
• Digitalize sales processes and identify area of improvement on sales processes

Skills

Customer-centric mindset

Digital-first mindset

Initiative and integrity

Education

Bachelor's degree (any discipline)

Job description

Joining C&C is a distinctive opportunity to develop your career within a successful organization where everyone respects each other and enjoys working together. We recognize your performance in both tangible and intangible ways, by providing you development opportunities and making you feel respected.

The Opportunity

As a team member of the sales management, you will be in the Sales department enabling the business operations. We are hiring for an Sales Operations Senior Executive and would welcome early career starters to experienced professionals with strong operational background.

About the Role

• Assist in day to day sales operations
• Assist to manage and work closely with the retail sales team on sales leads, showroom operations, key account management, motivate and heighten sales achievement
• Providing regular updates and feedback to the Head of Sales on any sales-related challenges
• Communicating with principal, customers and vendors ensuring smooth operations
• Ensure smooth showroom operations
• Partake in formulating appropriate pricing and product strategies, build up the customers' database, see opportunity for un-targeted segments and collaborate with Marketing team for promotions and campaigns.
• Assist in managing stock inventory holding with the objective of achieving the overall sales targets and profit levels while gaining the market share within given resources
• Coordinate with various departments and external vendors on vehicle status movements
• Digitalize sales processes and identify area of improvement on sales processes

• Preferably 3 - 5 years of relevant experience in Sales Operations or Key Account Management
• Degree in any discipline and a passion / mind-set to progress in a customer-centric, digital-first and forward-thinking organization
• You have an attitude for mutual respect, an aptitude for success, the thirst for continuous learning and curiosity
• Culturally astute and able to build effective partnership in a matrix reporting environment
• A high level of initiative and ability to operate with integrity is important.
• Natural inclination to 'roll-up-your-sleeves' and getting your hands dirty is a pre-requisite

About the Company

A member of the Jardine Cycle & Carriage Group, C&C is one of the leading automotive groups in Singapore. We started out in 1899 as a trader in nutmegs and other sundries. In more than 100 years since, we have grown to become a major player in the automotive industry in Singapore, retailing Mercedes-Benz, Mitsubishi, Kia and Citroën passenger cars and commercial vehicles. At Cycle & Carriage, it is more than just the recognition we have earned as being the leader in its class. "Exceptional Journeys" encapsulates our passion for our existence. Bringing together high-performing team members and technical excellence to create people-focused experiences that consistently exceed expectations. Whether it is a customer we serve, an employee that we engage, a brand that we carry, we want to support them in creating exceptional journeys for themselves.

We have a constant mission to strive towards being an Employer of Choice in the countries we operate in. Some of our better performing countries have consistently being recognised for commendable people practices such as:

• HR Asia's Best Companies to Work Platinum Award in 2025 (11th consecutive year winner)
• Happiest Workplace Award 2024
• Finalist in HR Excellence Awards 2016 for Recruitment and Leadership Development;
• Winner of Innovative Talent Acquisition Strategy Award in the Annual Jardine Matheson HR Conference 2016
• Winner of Excellence In Innovative Use of HR Technology in HR Excellence Awards 2017
• Merit for Singapore Health Award as awarded by Health Promotion Board
• Jardine Matheson HR Conference 2017, where we clinched the Best Employer Brand, Best Work-Life Balance and Best HR Team Awards.
• Jardine Matheson HR Conference 2018 for Excellence in Employee Transformation
• Bronze Award in HR Excellence Award 2019 for Excellence in HR Innovation

The emphasis on employee experience has been on the forefront of the C&C's people practices. Keen for a career conversation? Connect with us to find out more.

(You would be notified if you are shortlisted. By submitting your application, you consent to the collection, use and disclosure of your personal data contained in this document by Jardine Cycle & Carriage Limited and its subsidiaries and affiliates, for assessing your career application).