Operation Manager - Dishwashing

INFINIX HOSPITALITY MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

INFINIX HOSPITALITY MANAGEMENT PTE. LTD. is seeking aOperations supervisor to oversee daily dispatches for dishwashing and cleaning departments across multiple locations in Singapore. You will coordinate planning with the director, support manpower planning with HR, and help shape KPIs to drive service quality.

The role requires 2–3 years of relevant experience, excellent interpersonal skills, and a flexible schedule including weekends or holidays as needed to meet islandwide operational demands.

Qualifications

• 2–3 years of relevant experience.
• Excellent interpersonal and communication skills.
• Willingness to work at multiple locations islandwide.

Responsibilities

• Oversee daily operation and activity for Dishwashing/cleaning department.
• Liaise with director on planning and execution of tasks/projects.
• Liaise with HR Department for manpower planning and conduct interviews if required.
• Assist HR & Director to develop and improve KPI's.
• Act as a communication conduit between management and staff.
• Resolve conflicts and mediate disputes between employees.
• Attend to complaints and ensure customers' satisfaction.
• Any other duties assigned by directors.

Skills

Interpersonal skills

Overtime availability

Communication skills

Job description

Responsibilities:

• 1. To Oversee daily operation and activity for Dishwashing/cleaning department
• 2. Liase with director on planning and execution of tasks/projects
• 3. Liase with HR Department for manpowper planning and if required conduct interview.
• 4. Assist HR & Director to develop and improve KPI's
• 5. Act as a communication conduct between management and staff.
• 6. Resolve conflicts and mediate disputes between employees.
• 7. Attend to complaints and ensure customers' satisfaction
• 8. Any other duties assigned by directors

Requirements:

• 1. Able to work in islandwide locations, and able to go to multiple locations daily.
• 2. Able to work OT including weekends and public holidays.
• 3. Atleast 2-3 years's of relevant experience
• 4. Excellent interpersonal skills