OPERATION MANAGER - DISHWASHING

DUSTAWAY SERVICES PTE. LTD.; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

DUSTAWAY SERVICES PTE. LTD. seeks a Supervisor to oversee cleaning operations, coordinate staff, and conduct daily pre-operation meetings to align duties across sites.

You will train staff on routine cleaning, ensure adherence to schedules, address customer complaints, and monitor punctuality and discipline while supporting islandwide locations.

Qualifications

• Excellent customer service skills and able to interact well with clients.

Responsibilities

• Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staff on duties.
• Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery
• Ensure all daily and periodic cleaning works are carried out as per schedule
• Attend to complaints and ensure customers' satisfaction
• Check on staff punctuality and discipline
• Any other duties assigned by Superiors and Clients

Skills

Customer service

Job description

Role and Responsibilities

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 2 year’s experience in similar role in cleaning sector