ASSISTANT OPERATION MANAGER - DISHWASHING

LOKAL PTE. LTD.; Singapore; On-site; SGD 22,000 - 33,000; Full time

Job summary

LOKAL PTE. LTD. is seeking a Shift Supervisor to oversee cleaning operations across multiple locations in Singapore. You will lead daily tasks, provide OJT training to staff on proper and safe cleaning practices with equipment and machinery, and ensure all duties are completed as scheduled.

You will address customer complaints, monitor staff punctuality and discipline, and handle additional duties as assigned by supervisors and clients. Night shifts and OT are required.

Qualifications

• Experience leading cleaning teams or shift crews.
• Strong interpersonal and customer service skills.
• Willingness to work night shifts and OT.
• Ability to manage multiple sites daily.
• Proactive and disciplined with staff management.

Responsibilities

• Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staff on duties.
• Conduct OJT to employees including proper and safe cleaning with equipment & machinery.
• Ensure all daily and periodic cleaning works are carried out as per schedule.
• Attend to complaints and ensure customers' satisfaction.
• Check staff punctuality and discipline.
• Perform any other duties assigned by superiors and clients.

Skills

Staff supervision

Customer service

Shift work

Punctuality

Training

Job description

Role and Responsibilities

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 2 year’s experience in similar role in cleaning sector