Operation Manager

BIOSKIN HOLDINGS PTE. LTD.; Singapore; Hybrid; SGD 29,000 - 42,000; Full time

Job summary

BIOSKIN HOLDINGS PTE. LTD. is seeking a proactive Reception/Front Desk Associate to support day-to-day retail operations across multiple outlets in Singapore.

You will deliver excellent customer service, handle inquiries, and assist with administrative tasks to ensure smooth sales and operations. The ideal candidate has experience in reception or customer service, strong communication and interpersonal skills, a positive attitude, and the flexibility to work retail hours in a beauty environment.

Qualifications

• Experienced in Reception, Front Desk, Customer Service and Administrative duties.
• Excellent customer service with good communication & Interpersonal skills.
• Responsible, Positive work attitude and with good Initiative.
• Prefer applicants with relevant experience in the Beauty Industry.
• Able to work retail hour.

Responsibilities

• Manage multiple outlets day to day operation and sales
• Able to manage, coach and motivate sales and therapist team to achieve target and KPI
• Manage and make sure customers satisfaction are meet
• Manage customer complaints
• Evaluate staff performance and provide feedback
• Outlet administration duty
• Other ad-hoc duties when required

Skills

Customer service

Communication

Interpersonal skills

Initiative

Job description

Responsibilities

• Manage multiple outlets day to day operation and sales
• Able to manage, coach and motivate sales and therapist team to achieve target and KPI
• Manage and make sure customers satisfaction are meet
• Manage customer complaints
• Evaluate staff performance and provide feedback
• Outlet administration duty
• Other ad-hoc duties when required

Requirements

• Experienced in Reception, Front Desk, Customer Service and Administrative duties
• Excellent customer service with good communication & Interpersonal skills
• Responsible, Positive work attitude and with good Initiative
• Prefer applicants with relevant experience in the Beauty Industry
• Able to work retail hour