Operations Manager

MOVE MOVE PTE. LTD.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

MOVE MOVE PTE. LTD. in Singapore seeks an experienced Operations Manager to oversee daily operations, lead teams, and drive productivity while ensuring service quality and policy compliance.

The role requires strong leadership, excellent communication, and the ability to manage multiple projects under pressure, with a focus on safety and cost-conscious process improvements. You will collaborate with sales, customer service, warehouse, and finance to optimise workflows and deliver reliable

Qualifications

• Minimum 5 years of relevant operations management experience.
• Experience in logistics, warehousing, moving services, manufacturing, or service operations is advantageous.
• Strong leadership, organisational, and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Ability to manage multiple projects and work under pressure.
• Proficiency with Microsoft Office and operations systems.
• Familiarity with workplace safety requirements and regulatory compliance.

Responsibilities

• Plan and oversee daily operational activities.
• Lead and supervise operations staff, drivers, and warehouse personnel.
• Develop and implement policies, procedures, and workflow improvements.
• Monitor productivity, service quality, and performance against targets.
• Coordinate manpower, vehicles, equipment, and resources efficiently.
• Collaborate with sales, customer service, warehouse, and finance to ensure smooth ops.
• Resolve operational issues, escalations, and service disruptions promptly.
• Monitor costs and identify opportunities for cost reduction and optimisation.
• Ensure compliance with workplace safety and company policies.
• Prepare operational reports, analyze metrics, and recommend improvements.
• Train, coach, and evaluate employees to support performance and career development.

Skills

Leadership

Organisational skills

Problem-solving

Communication

Interpersonal skills

Project management

Analytical thinking

Decision making

Safety compliance

Results oriented

Tools

Microsoft Office

Operational management systems

Job description

Job Description

We are seeking a proactive and experienced Operations Manager to oversee the company's daily operations and ensure smooth business performance. The successful candidate will be responsible for managing operational processes, leading teams, improving productivity, maintaining service quality, and ensuring compliance with company policies and safety regulations.

Key Responsibilities:

• Plan, manage, and oversee daily operational activities.
• Lead and supervise operations staff, drivers, warehouse personnel, and supervisors.
• Develop and implement operational policies, procedures, and workflow improvements.
• Monitor productivity, service quality, and operational performance to achieve company targets.
• Coordinate manpower, vehicles, equipment, and resources efficiently.
• Work closely with the sales, customer service, warehouse, and finance departments to ensure smooth operations.
• Resolve operational issues, customer escalations, and service disruptions promptly.
• Monitor operating costs and identify opportunities for cost reduction and process optimisation.
• Ensure compliance with workplace safety requirements, company policies, and relevant regulations.
• Prepare operational reports, analyse performance metrics, and recommend improvements.
• Train, coach, and evaluate employees to enhance performance and support career development.

Job Requirements

Minimum 5 years of relevant operations management experience.

Experience in logistics, warehousing, moving services, manufacturing, or service operations is an advantage.

Strong leadership, organisational, and problem‑solving skills.

Excellent communication and interpersonal skills.

Ability to manage multiple projects and work effectively under pressure.

Proficient in Microsoft Office applications and operational management systems.

Good analytical and decision‑making abilities.

Familiarity with Singapore workplace safety and operational compliance requirements is preferred.

Positive attitude, self‑motivated, and results‑oriented.