Operation Executive

Private Advertiser; Singapore; On-site; SGD 55,000 - 75,000; Full time

Job summary

Private Advertiser in Singapore seeks an Operations Coordinator to support the Service Manager, plan day-to-day activities, and manage client accounts. You will prepare quotations, follow up orders, and ensure timely delivery while maintaining strong client relationships.

Responsibilities include safety documentation, RCA drafting, and on-site support for equipment commissioning. This role requires organizing logistics, escalating issues, and coordinating with CSS service teams.

Responsibilities

• Support the Service Manager to achieve business objectives.
• Plan, organize, direct and schedule day-to-day operations based on sub-department arrangement.
• Able to generate quotation for parts sales for review by Service Manager.
• Follow up with customer to close works orders and ensure purchase order is received prior to delivery.
• Managing of non-key accounts assigned by Service Manager.
• Develop in-depth knowledge of all products sold through Power Partners Group.
• Draft RCA for review for Service Manager.
• Preparation of Safety documents (MOS/RA/SWP) for review.
• Exploration of new business Lead on assigned accounts.
• Provide administrative support/feedback and scheduling planning.
• Make plan and organize within sub-department in all logistical matters.
• Monitor status of routine planned maintenance and ad-hoc works.
• Provide 24x7 customer escalation on assigned accounts.
• Maintain a strong customer relationship by visiting client on a timely basis and effective resolution of end-user conflict by means of negotiation.
• Organize training for client or within CSS service team.
• Others tasks/project as assigned by management.
• Provision of On-site support / commissioning for S-UPS/STS/Loadbank/DRUPS.

Job description

Responsibilities & Duties

1. Support the Service Manager to achieve business objectives.

2. Plan, organize, direct and schedule day-to-day operations based on sub-department arrangement.

3. Able to generate quotation for parts sales for review by Service Manager.

4. Follow up with customer to close works orders and ensure purchase order is received prior to delivery.

5. Managing of non-key accounts assigned by Service Manager.

6. Develop in-depth knowledge of all products sold through Power Partners Group.

7. Draft RCA for review for Service Manager.

8. Preparation of Safety documents (MOS/RA/SWP) for review.

9. Exploration of new business Lead on assigned accounts.

10. Provide administrative support/feedback and scheduling planning.

11. Make plan and organize within sub-department in all logistical matters.

12. Monitor status of routine planned maintenance and ad-hoc works.

13. Provide 24x7 customer escalation on assigned accounts.

14. Maintain a strong customer relationship by visiting client on a timely basis and effective resolution of end-user conflict by means of negotiation.

15. Organize training for client or within CSS service team.

16. Others tasks/project as assigned by management.

17. Provision of On-site support / commissioning for S-UPS/STS/Loadbank/DRUPS.