Operation Executive

FLEXIWORKFINDER PTE. LTD.; Singapore; Hybrid; SGD 20,000 - 28,000; Full time

Benefits offered by this job

Commission on shifts

Fully paid annual company trip

Job summary

FLEXIWORKFINDER PTE. LTD. in Singapore is seeking an entry-level Operations Assistant to manage daily crew deployment, recruitment, and client coordination across multiple sites.

You will communicate with clients and crew by phone and messaging, handle attendance, and support on-site tasks. The role includes training on deployment, grooming standards and business operations, with the opportunity to own site deployments early.

Qualifications

• Ability to converse in Mandarin to facilitate communication with some clients and crew.
• Prior experience in manpower, F&B, or events operations is advantageous but not required.

Responsibilities

• Confirm daily crew deployment the day before and on the morning of each shift, follow up with non-responders, and arrange replacements for no-shows.
• Collaborate with the Operations Manager to match available crew to client site headcount, timing, and requirements.
• Attend client venues during crew deployment to verify attendance and grooming standards, resolving issues immediately.
• Send daily attendance updates to clients via email or WhatsApp and promptly report late arrivals or staffing shortfalls.
• Recruit new crew through job portals, Telegram, Facebook groups, and referrals.
• Screen and process new crew registrations, brief new joiners, complete documentation, and ensure timely deployment to first shifts.
• Maintain an up-to-date crew database including availability, skills, contact details, and deployment history.
• Respond to calls from crew and clients during operating hours to provide support and information.
• Maintain accurate attendance records to support payroll processing and client invoicing.

Skills

Mandarin

Communication

Job description

Job Summary

You will manage daily crew deployment, recruitment, and client coordination to ensure smooth operations across multiple sites. This entry-level role involves direct client and crew communication, attendance management, and on-site support to meet client staffing needs.

Responsibilities

• Confirm daily crew deployment the day before and on the morning of each shift, follow up with non-responders, and arrange replacements for no-shows
• Collaborate with the Operations Manager to match available crew to client site headcount, timing, and requirements
• Attend client venues during crew deployment to verify attendance and grooming standards, resolving issues immediately
• Send daily attendance updates to clients via email or WhatsApp and promptly report late arrivals or staffing shortfalls
• Recruit new crew through job portals, Telegram, Facebook groups, and referrals
• Screen and process new crew registrations, brief new joiners, complete documentation, and ensure timely deployment to first shifts
• Maintain an up-to-date crew database including availability, skills, contact details, and deployment history
• Respond to calls from crew and clients during operating hours to provide support and information
• Maintain accurate attendance records to support payroll processing and client invoicing

Preferred competencies and qualifications

• Ability to converse in Mandarin to facilitate communication with some clients and crew
• Prior experience in manpower, F&B, or events operations is advantageous but not required

Other Information

• Basic salary $1,800-2,500/month, plus commission for every shift filled
• Fully paid annual company trip
• Entry-level role with training on deployment, grooming standards, and business operations
• Early ownership of site deployments within the first month
• Work from home between site visits; job primarily managed via phone, WhatsApp, and Telegram
• Small team working directly with the founders