Operation Engineer - AWS (JD#11287)

SCIENTE INTERNATIONAL PTE. LTD.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

SCIENTE INTERNATIONAL PTE. LTD.

in Singapore is seeking an Operations Engineer with strong experience in supporting API integrations, partner onboarding, production operations, incident management, and service improvements for our digital cloud platforms. You will coordinate SIT/UAT, production releases, monitor systems, and drive continuous service improvement while collaborating with agile cross-functional teams and stakeholders.

Qualifications

• Degree/Diploma in computer science, information technology, engineering, or a related discipline.
• 5 years of experience in Operations Engineering, Production Support, API Integration Support, or similar roles.
• Hands-on experience with API integrations and REST API troubleshooting using Postman, Swagger, Redocly.
• Experience coordinating and executing SIT, UAT, and production releases.
• Experience supporting B2B integrations, digital platforms, or data exchange ecosystems.
• Good knowledge on AWS cloud platforms and monitoring/observability tools.
• Experience working in Agile and cross-functional teams.
• Exposure to DevOps automation and AI-powered operational tools.
• Strong troubleshooting, root cause analysis, and incident management skills.
• Excellent stakeholder management and communication skills.

Responsibilities

• Part of the team to support and manage API-based platforms and integrations with partners.
• Coordinate partner onboarding, SIT, UAT, production readiness, and releases.
• Troubleshoot production issues through log, API, and system analysis.
• Lead incident, problem, and change management activities.
• Create and maintain operational documentation, runbooks, and support guides.
• Drive continuous service improvement, automation, and operational efficiency.
• Ensure compliance with security and governance standards.
• Participate in on-call production support when required.

Skills

API integrations

REST API troubleshooting

SIT/UAT/releases

Agile

DevOps automation

Incident management

Stakeholder management

Education

Degree/Diploma in CS/IT/Engineering

Tools

Postman

Swagger

Redocly

Job description

Job Summary

We are seeking an Operations Engineer with strong experience in supporting API integrations, partner onboarding activities, production operations, incident management, and service improvements for digital cloud platforms.

Mandatory Skill-set

• Degree/Diploma in computer science, information technology, engineering, or a related discipline;
• Must have 5years of experience in Operations Engineering, Production Support, API Integration Support, or similar roles;
• Hands-on experience with API integrations and REST API troubleshooting using Postman, Swagger, Redocly;
• Experience coordinating and executing SIT, UAT, and production releases;
• Experience supporting B2B integrations, digital platforms, or data exchange ecosystems;
• Good knowledge on AWS cloud platformsand monitoring/observability tools;
• Experience working in Agile and cross-functional teams;
• Exposure to DevOps automation and AI-powered operational tools;
• Strong troubleshooting, root cause analysis, and incident management skills;
• Excellent stakeholder management and communication skills.

Desired Skill-set

• Familiarity with ITIL/ITSM practices.

Responsibilities

• Part of the team to support and manage API-based platforms and integrations with partners;
• Coordinate partner onboarding, SIT, UAT, production readiness, and releases;
• Troubleshoot production issues through log, API, and system analysis;
• Lead incident, problem, and change management activities;
• Create and maintain operational documentation, runbooks, and support guides;
• Drive continuous service improvement, automation, and operational efficiency;
• Ensure compliance with security and governance standards;
• Participate in on-call production support when required.