The Role: Operations Executive (FinTech Engine Room)
As an Operations Executive, you are the critical bridge between our proprietary algorithms and our clients' financial futures. You will operate in a dynamic, dual-capacity role, mastering both client-facing protocols and complex back-end financial mechanics.
Front-End Operations: The Gatekeeper of Trust
You will be the first line of defense and the face of our operational excellence. Your responsibilities include:
- Executing comprehensive customer acceptance checking and seamless onboarding.
- Reviewing documented evidence for strict accuracy against self-assessed KYC (Know Your Customer), AML (Anti-Money Laundering), and CDD (Customer Due Diligence) checklists for customer approvals.
- Coordinating the acquisition of supporting information for account opening and precise financial situation documentation.
- Verifying complex documents and customer identities.
- Conducting vital periodic reviews of onboarded customer accounts to identify and mitigate money laundering, CFT (Combating the Financing of Terrorism), and Proliferation Financing warning signs.
- Answering clients' queries directly and professionally assisting with their requests, acting as a trusted touchpoint.
Back-End Operations: The Financial Engine
You will manage the vital flows of capital and ensure the mathematical integrity of our platform. Your responsibilities include:
- Managing and processing fund injections accurately.
- Facilitating seamless trade executions in the market.
- Performing critical trade reconciliation, which includes resolving breaks to actively manage and mitigate associated financial risks.
- Conducting the checking, valuing, and reconciliation of client portfolios.
- Identifying portfolio exceptions and breaks to conduct swift, accurate resolution activities.
- Identifying relevant general ledger and sub-ledger accounts used in product accounting for key transactions.
- Proactively identifying and solving issues relating to the performance and overall efficiency of the business operation.
What You Bring to the Table
- Education: Graduated with a Bachelor's Degree.
- The Pragmatic Edge: Specialization in finance is highly advantageous (but a rigorous, analytical mindset is mandatory).
- The Human Element: Experience in client-facing roles is a strong plus. You must be able to translate complex processes into clear, professional communication.
What’s In It For You?
This isn't just a job; it's an accelerated FinTech masterclass.
- Complete Exposure: Gain rare, hands-on experience across the full spectrum of the wealth management value chain.
- Professional Polish: Learn how to engage confidently and professionally with retail investors, high-net-worth clients, and institutional vendors.
- Tech Fluency: Gain a deep, practical understanding of the financial technologies driving the future of the industry.
- Competitive Compensation: S$3,800 - S$4,000/month.