Operations Manager/ Associate - Futures

Longbridge; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Longbridge is a Singapore-headquartered AI-driven online brokerage seeking a Securities Operations professional. The role covers daily settlements across SG, HK, and US markets, corporate actions, client deposits/withdrawals, and AML monitoring.

You will ensure accuracy, meet tight cut-offs, and prepare regulatory reports, while maintaining audit-ready records and strong client liaison with counterparties and custodians.

Qualifications

• Bachelor’s degree in Finance, Business, Accounting or related field.
• CMFAS certifications (e.g., Modules 1A, 6) preferred, or willingness to obtain within an agreed timeframe.
• Experience in securities operations, back office, or similar processing role within brokerage, custodian, or capital markets services.
• Experience in CFDs, futures, or exchange-direct clearing membership is a strong plus.
• Understanding of settlement, corporate actions, or cash operations; multi-market exposure (SG, HK, US) is a plus.
• Proficiency with standard office tools (Excel, email workflows).
• High attention to detail and the ability to meet firm cut-off times with elevated volume.
• Good communication skills for liaising with clients, counterparties, and custodians.
• Ability to follow SOPs precisely while flagging exceptions and escalating issues.

Responsibilities

• Process daily trade settlements across assigned markets/products within same-day cut-off times.
• Process corporate actions, elections, and entitlements, including during high-volume earnings periods.
• Handle incoming/outgoing share transfers and counterparty follow-up/matching.
• Process client deposits, withdrawals, and currency conversions, including exceptions.
• Perform daily trust account and custody/position reconciliation; escalate unresolved breaks.
• Monitor transactions for AML/CFT red flags and escalate as necessary.
• Act as day-to-day contact point for clients/counterparties; log and triage complaints.
• Prepare accurate daily/monthly operational and regulatory reports.
• Maintain transaction records and documentation for audit readiness.

Skills

Finance knowledge

Attention to detail

Excel

AML awareness

Client liaison

SOP compliance

Education

Bachelor's degree in Finance/Business/Accounting

Tools

Excel

Email workflows

Job description

Job Description

Job Description

About Us

Longbridge is a new-generation, AI driven online brokerage on a mission to make investing smarter, simpler, and more accessible for everyone. Headquartered in Singapore, we are redefining the investment journey by connecting the stages of “Discovery Learning Trading.”
With our proprietary AI assistant, Longbridge AI, and a cloud native infrastructure, we provide retail investors with institutional-grade insights and a seamless global trading network. At Longbridge, you won’t just be working for a brokerage; you’ll be building the future of financial infrastructure.

Responsibilities

• Process daily trade settlement across assigned markets/products within same-day cut-off times.
• Processcorporateactionnotifications,elections,andentitlements,includingduringhighvolumeearningsperiods.
• Handleincoming/outgoingsharetransfers,includingcounterpartyfollow-upandmatching.
• Processclientdeposits,withdrawals,andcurrencyconversions,includingexceptionhandling.
• Performdailytrustaccountandcustody/positionreconciliation;escalateunresolvedbreaks.
• MonitortransactionsforAML/CFTredflagsandescalateasnecessary.
• Actasday-to-daycontactpointforclients/counterparties;logandtriagecomplaints.
• Prepareaccuratedaily/monthlyoperationalandregulatoryreports.
• Maintain transaction records and documentation for audit readiness.
  

Requirements

• Bachelor'sdegreeinFinance,Business,Accounting,orarelatedfield.
• Relevant CMFAS certifications (e.g., Modules 1A, 6) preferred, or willingness to obtain within an agreed timeframe.
• Proven experience in securities operations, back office, or a similar processing role within a brokerage, custodian, or capital markets services entity;
• Experiencein(e.g.,CFD,futures,exchangedirectclearingmembership)isastrongplus
• Understanding of securities settlement, corporate actions, or cash operations processes; multi-market exposure (SG, HK, US) is a plus.
• Comfortableworkingwithstandardofficeproductivitytools(Excel,email-basedworkflows).
• High attention to detail and comfort working within firm cut-off times and deadlines, including periods of elevated volume (e.g., earnings season for corporate actions).
• Goodcommunicationskillsforliaisingwithclients,counterparties,andcustodians.
• Ability to follow documented SOPs precisely while flagging exceptions and escalating issues appropriately