Onsite Telecom Engineer – Field Fault & Network Testing

PEOPLE PROFILERS (SERVICES) PTE. LTD.

Singapore

On-site

SGD 29,000 - 33,000

Full time

12 days ago

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Job summary

PEOPLE PROFILERS (SERVICES) PTE. LTD. in Singapore is seeking a detail-oriented technician to support telecom field operations in Chai Chee. You will coordinate installation appointments, monitor fault tickets, and ensure timely delivery of work orders.

The role requires a Nitec or Diploma, willingness to on-job train, and the ability to work independently and in a team. Knowledge of fibre optics and customer service exposure are advantageous; alternate Saturdays may be required.

Qualifications

Nitec/Diploma qualification in any discipline.
Candidates with no prior experience are welcome to apply as on-job training will be provided.
Experience in telecommunication area with service provisioning and field experience will be an advantage.
Analytical and has a flair for dealing with technical and operational problems.
Able to work independently and as a team.
Exposure in customer service is an advantage.
Knowledge of Fibre Optics.
Required to work on alternate Saturdays.

Responsibilities

Track installation appointments and work orders to ensure on-time delivery.
Monitor fault tickets and ensure timely resolution per SLA and MTTR.
Oversee SAP/QoS related work orders and generate monthly KPI reports.
Perform on-site troubleshooting using OTDR, GPON meter, and power meter/light source.
Coordinate on-site testing with QP/RL and RSP to identify root causes.
Supervise contractors and staff on projects when required.
Ensure adherence to testing, installation standards, and safety procedures.
Perform other duties as assigned.