Fiber Field Technician: Install, Troubleshoot & Support Networks

UP Communications Pte Ltd; Singapore; On-site; SGD 31,000 - 58,000; Full time

Job summary

UP Communications Pte Ltd is seeking a skilled Fiber Field Technician to join our growing team in the Eastern part of Singapore. This full-time role involves hands-on work installing and maintaining fiber optic networks to ensure reliable internet connectivity for Residential and Commercial customers.

As a Fiber Field Technician, you will install ONT/ONT-R, routers, Wireless Mesh and related CPE equipment; liaise with customers to provision fiber services; troubleshoot and maintain tickets; and

Qualifications

• Experience as a Fiber Field Technician or similar role in Electrical/Electronic Engineering
• Experience in the Telecommunication Industry
• Technical knowledge of fiber optic network infrastructure and installation procedures
• Strong troubleshooting and problem-solving skills to identify and resolve network issues
• Excellent communication skills to liaise with customers and team members
• Ability to work safely and follow all relevant health and safety guidelines
• Willingness to learn and keep up with evolving fiber optic technologies
• Experience in Telecom Transmission Technology (MSAN, SDH, Battery Charger, GPON)
• Must be able to speak and write in English
• Must possess own motorcycle/vehicle

Responsibilities

• Install ONT/ONR/Router/Wireless Mesh and related CPE equipment
• Liaise with Residential and Corporate customers to provision fiber services and provide excellent customer service
• Troubleshoot and Maintenance tickets on existing fiber optic networks
• Maintain detailed records of all work completed and inventory records
• Stay up-to-date with the latest fiber optic technologies and installation best practices

Skills

Fiber field experience

Telecom experience

Troubleshooting

Customer communication

Health and safety

English fluency

Own motorcycle/vehicle

Job description

UP Communications Pte Ltd is seeking a skilled Fiber Field Technician to join our growing team in the Eastern part of Singapore. This full-time role involves hands-on work installing and maintaining fiber optic networks to ensure reliable internet connectivity for Residential and Commercial customers.

As a Fiber Field Technician, you will install ONT/ONT-R, routers, Wireless Mesh and related CPE equipment; liaise with customers to provision fiber services; troubleshoot and maintain tickets; and