Onsite Printer & Copier Technician - Field Service Pro

TOSHIBA TEC SINGAPORE PTE. LTD.; Singapore; On-site; SGD 32,000 - 52,000; Full time

Job summary

TOSHIBA TEC SINGAPORE PTE. LTD. is seeking an on-site service technician to install, configure, and maintain printers and copiers, driving customer satisfaction through proactive troubleshooting and inventory management.

You will manage stock, provide customer training, and report on equipment performance, with emphasis on uptime and efficient service delivery. The role requires the ability to work on-site, communicate clearly with customers, and maintain accurate records.

Qualifications

• NITEC or Diploma or equivalent qualification required.
• Experience with stock handling and inventory control is preferred.
• Proficiency in MS Office and basic reporting skills.
• Strong communication and interpersonal skills.

Responsibilities

• Install and configure printers and software on-site for optimal performance.
• Diagnose and resolve hardware and software issues to minimize downtime.
• Service printers and copiers on-site, including setup for installation.
• Repair and maintain copiers to extend equipment lifespan.
• Provide technical support and basic maintenance training to customers.
• Update inventory records and stock levels of toners and parts.
• Submit monthly usage readings to billing/ops on time.
• Prepare reports on equipment performance for management.
• Perform ad-hoc duties to support team goals.

Skills

Printer maintenance

Hardware troubleshooting

Inventory management

Customer service

On-site servicing

Education

NITEC / Diploma or equivalent

Tools

MS Office

Job description

TOSHIBA TEC SINGAPORE PTE. LTD. is seeking an on-site service technician to install, configure, and maintain printers and copiers, driving customer satisfaction through proactive troubleshooting and inventory management.

You will manage stock, provide customer training, and report on equipment performance, with emphasis on uptime and efficient service delivery. The role requires the ability to work on-site, communicate clearly with customers, and maintain accurate records.