Field Technician - Printers & Copiers

KYOCERA DOCUMENT SOLUTIONS SINGAPORE PTE. LTD.; Singapore; On-site; SGD 33,000 - 56,000; Full time

Job summary

KYOCERA DOCUMENT SOLUTIONS SINGAPORE PTE. LTD. is seeking a technician to install, repair and maintain MFPs, and configure printer drivers and scan settings. The role requires travel to customers’ premises and usage of a ticketing system to track service requests.

Candidates should have over 1 year of experience with printers/copiers along with good communication skills and a positive attitude to assist customers effectively.

Qualifications

• 1+ year of experience with printers or copier machines.
• Own transport for on-site visits.
• Good communication and customer-service skills.

Responsibilities

• Install, repair and preventive maintenance of MFPs.
• Configure printer drivers and scan settings.
• Use ticketing system to document service requests.
• Assist customers with printer support and ensure timely service.
• Handle ad hoc duties.

Skills

Customer service

Communication skills

Positive attitude

Tools

Ticketing system

Printer drivers

Job description

KYOCERA DOCUMENT SOLUTIONS SINGAPORE PTE. LTD. is seeking a technician to install, repair and maintain MFPs, and configure printer drivers and scan settings. The role requires travel to customers’ premises and usage of a ticketing system to track service requests.

Candidates should have over 1 year of experience with printers/copiers along with good communication skills and a positive attitude to assist customers effectively.