Onsite NOC Engineer – 12h Shifts (Contract) CCNA Preferred

OPUS IT Services Pte Ltd; Singapore; On-site; SGD 42,000 - 62,000; Full time

Benefits offered by this job

Comms allowance

Shift allowance

Job summary

OPUS IT Services Pte Ltd is seeking an onsite NOC Engineer in Tuas to provide 24x7 network support for LAN/WAN and firewall environments. This role operates on a renewable 1-year contract with 12-hour shifts (8am–8pm, 8pm–8am) and requires monitoring, incident handling, and collaboration with clients.

Key duties include ticketing, health checks, documentation, and escalation when necessary. Candidates must have CCNA and a valid driver's license and be prepared for onsite work.

Qualifications

• 1–2 years of NOC support experience.
• CCNA certification and a driving license required.
• Able to work onsite in Tuas and handle 12-hour shifts (8am–8pm, 8pm–8am).

Responsibilities

• Monitor and triage network incidents for LAN/WAN and firewall.
• Log, update, and progress tickets to resolution per SLA.
• Perform daily health checks on in-scope infrastructure and document outcomes.
• Escalate to Level 2 as needed and coordinate with client teams.
• Create reports and participate in shift handovers and meetings.
• Maintain and update CMDB/asset lists and assist in training junior staff.

Skills

CCNA

Driver's license

NOC operations

Cisco devices

Tools

Cisco IOS

Cisco devices

Job description

OPUS IT Services Pte Ltd is seeking an onsite NOC Engineer in Tuas to provide 24x7 network support for LAN/WAN and firewall environments. This role operates on a renewable 1-year contract with 12-hour shifts (8am–8pm, 8pm–8am) and requires monitoring, incident handling, and collaboration with clients.

Key duties include ticketing, health checks, documentation, and escalation when necessary. Candidates must have CCNA and a valid driver's license and be prepared for onsite work.