On-site Senior Customer Success Executive - Market Insights

Aitomic Jobs; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

NielsenIQ is seeking an Executive, Customer Success to drive adoption and satisfaction of the gfknewron platform with trial and early subscribing clients. You will build strong client relationships, deliver insights, and champion value delivery in dynamic Technology and Consumer Goods markets, with daily/weekly engagement and strategic account growth.

The role requires a Business/Marketing/Statistics background, 1–3 years in market research or related field, and excellent English communication.

Qualifications

• Requires a degree in Business/Marketing/Statistics.
• 1–3 years of experience in Market Research/Business Development preferred.
• Excellent English language and strong presentation skills.

Responsibilities

• Serve as relationship owner with client accounts and drive adoption of gfknewron.
• Provide insights and analytics to intellectual property, delivering thought leadership.
• Coordinate with cross-functional teams to ensure renewal and upsell opportunities.

Skills

Customer success

Market insights

Client management

Presentation skills

Education

Degree in Business

Tools

gfknewron

Job description

NielsenIQ is seeking an Executive, Customer Success to drive adoption and satisfaction of the gfknewron platform with trial and early subscribing clients. You will build strong client relationships, deliver insights, and champion value delivery in dynamic Technology and Consumer Goods markets, with daily/weekly engagement and strategic account growth.

The role requires a Business/Marketing/Statistics background, 1–3 years in market research or related field, and excellent English communication.