Senior Client Insights & Success Partner

NielsenIQ; Singapore; Hybrid; SGD 70.000 - 100.000; Vollzeit

Benefits dieser Stelle

Flexible working environment

Volunteer time off

Zusammenfassung

NielsenIQ Singapore is seeking a proactive Customer Success professional to deliver analytics and insights, train clients on Guided Analytics & CMI tools, and act as a trusted partner across client teams. You will translate client needs into data-driven solutions and present clear recommendations to drive growth.

Join a team focused on high client satisfaction, with a strong training program and a flexible working environment that supports collaboration with marketing, sales, and category teams.

Qualifikationen

• Experience in end-to-end analytics and insights delivery.
• Ability to understand client needs and translate into solutions.
• Proven ability to present clear, actionable insights.
• Strong written and verbal communication with clients.
• Knowledge of data analytics concepts and tools.

Aufgaben

• Deliver analytics & insights services and client training for NIQ products.
• Provide flawless research and analytics to clients.
• Identify opportunities through daily client engagements and hand off to Account Development.
• Maintain awareness of client priorities and NIQ's role in supporting them.
• Craft compelling insights and actionable recommendations to help clients grow.

Kenntnisse

Client relationships

Data analysis

Presentation skills

Time management

Strong communication

Tools

Microsoft Excel

PowerPoint

Jobbeschreibung

NielsenIQ Singapore is seeking a proactive Customer Success professional to deliver analytics and insights, train clients on Guided Analytics & CMI tools, and act as a trusted partner across client teams. You will translate client needs into data-driven solutions and present clear recommendations to drive growth.

Join a team focused on high client satisfaction, with a strong training program and a flexible working environment that supports collaboration with marketing, sales, and category teams.