Senior Client Insights & Success Partner

NielsenIQ; Singapore; Hybrid; SGD 70,000 - 100,000; Full time

Benefits offered by this job

Flexible working environment

Volunteer time off

Job summary

NielsenIQ Singapore is seeking a proactive Customer Success professional to deliver analytics and insights, train clients on Guided Analytics & CMI tools, and act as a trusted partner across client teams. You will translate client needs into data-driven solutions and present clear recommendations to drive growth.

Join a team focused on high client satisfaction, with a strong training program and a flexible working environment that supports collaboration with marketing, sales, and category teams.

Qualifications

• Experience in end-to-end analytics and insights delivery.
• Ability to understand client needs and translate into solutions.
• Proven ability to present clear, actionable insights.
• Strong written and verbal communication with clients.
• Knowledge of data analytics concepts and tools.

Responsibilities

• Deliver analytics & insights services and client training for NIQ products.
• Provide flawless research and analytics to clients.
• Identify opportunities through daily client engagements and hand off to Account Development.
• Maintain awareness of client priorities and NIQ's role in supporting them.
• Craft compelling insights and actionable recommendations to help clients grow.

Skills

Client relationships

Data analysis

Presentation skills

Time management

Strong communication

Tools

Microsoft Excel

PowerPoint

Job description

NielsenIQ Singapore is seeking a proactive Customer Success professional to deliver analytics and insights, train clients on Guided Analytics & CMI tools, and act as a trusted partner across client teams. You will translate client needs into data-driven solutions and present clear recommendations to drive growth.

Join a team focused on high client satisfaction, with a strong training program and a flexible working environment that supports collaboration with marketing, sales, and category teams.