On-Site Restorative Care Officer (School)

V-SWIFT PTE. LTD.; Singapore; On-site; SGD 42,000 - 68,000; Full time

Job summary

V-SWIFT PTE. LTD. seeks qualified professionals to support student well-being in Singapore schools. You will deliver 1:1 mentoring, restorative conversations, and community-building circles during school hours, with emphasis on social-emotional development.

Applicants should hold a Diploma or Bachelor's in Social Sciences, be certified in Restorative Practices, and have at least two years of relevant experience. Strong communication with students, teachers, and parents is essential.

Qualifications

• Minimum recognised Diploma or Bachelor's in Social Sciences or related field.
• Certification in Restorative Practices (e.g., WSQ Building Relational Capacity).
• Two years of relevant experience in restorative practices or youth mentoring.

Responsibilities

• Conduct 1:1 restorative mentoring and check-in conversations with identified students.
• Facilitate restorative conversations and circles to repair harm and address conflicts.
• Lead family circles and community engagement activities with students and parents.
• Submit session observations, progress notes, and evaluation reports on time.

Skills

Interpersonal skills

Facilitation skills

Stakeholder engagement

Communication with youth

Education

Diploma or Bachelor's in Social Work

Related Social Sciences degree

Job description

The Services required are set out as follows:

Student Intervention & Mentoring

• Conduct 1:1 restorative mentoring and check-in conversations with identified students to build self-regulation, empathy, emotional identification, and social-emotional competencies.


• Facilitate responsive restorative conversations and peacemaking circles to repair harm, address bullying/disciplinary cases, and resolve peer conflicts.


• Facilitate proactive community-building circles, storytelling circles, and experiential learning activities during Form Teacher Guidance Period (FTGP), Character and Citizenship Education (CCE), or contact time.

Teacher Consultancy & Capability Building

• Provide training, coaching, and consultation for teachers on restorative language, Restorative Questions, the Social Discipline Window (working “WITH” students), and managing the Compass of Shame.


• Co-facilitate circle sessions with form teachers to model restorative facilitation techniques.


• Mentor and equip identified teacher RP Champions and student peer support leaders.

Home‑School & Family Engagement

• Facilitate family circles involving students, parents, and school staff to build common understanding and repair relational disconnect.


• Conduct restorative parenting workshops and facilitate community circles for parents of identified students.

Programme Monitoring & Evaluation

• Submit session observations, case notes, and student progress feedback to the Student Management / Student Development Team after each session.


• Provide formal post‑programme evaluation reports within three (3) working days following the completion of milestone sessions.


• Assist the school in analysis of evaluation tools (e.g., Connectogram, incident trend tracking, Offence trends and/or QSE survey).

The Personnel shall minimally have the following qualifications, skills and experience:

Qualifications

• Minimum of a recognised Diploma or Bachelor’s Degree in Social Work, Psychology, Counselling, Education, or related Social Sciences.


• Certified in Restorative Practices (e.g., WSQ \"Building Relational Capacity\" or certification affiliated with the International Institute for Restorative Practices - IIRP).

Experience

• Minimum of two (2) years of relevant working experience in facilitating restorative practices, youth mentoring, student pastoral care, or school social work, preferably within Singapore primary or secondary school settings.


• Demonstrated track record in working on managing student conflict mediation, facilitating circles, and working with educators and parents

Skills & Competencies

• Strong interpersonal, small-group facilitation, and stakeholder engagement skills.


• Ability to communicate effectively with young students, school leaders, teachers, and parents.


• Ability to document student cases, maintain confidentiality, and prepare concise evaluation reports.