Observability Solutions Consultant

Dynatrace LLC; Singapore; On-site; SGD 90,000 - 135,000; Full time

Job summary

Dynatrace Singapore is seeking a hands-on consultant to lead implementation, configuration, and optimization of the Dynatrace platform across customer environments. You will help onboard applications, services, and cloud platforms, driving observability adoption and delivering dashboards, reports, and training to enable self-sufficiency.

You will conduct health assessments and architecture reviews, advising clients on governance, instrumentation, and cost optimization.

Qualifications

• Proven hands-on experience in implementing, configuring, troubleshooting, and optimizing enterprise software solutions in complex environments.
• Demonstrated practical technical expertise gained through direct solution delivery, deployment, and customer-facing engagements, with a strong track record of hands-on implementation.
• Solid presentation and writing skills as well as experience with creating professional reports and deliverables.
• Must be a highly motivated energetic self-starter who excels in fast-paced, dynamic, team environments and committed to getting results.
• Excellent written, oral, and presentation communications skills.
• Excellent problem-solving and analytical skills
• Ability to identify technical value delivered and articulate the business value it creates.

Responsibilities

• Lead the implementation, configuration, and optimization of the Dynatrace platform across customer environments.
• Drive observability adoption by onboarding applications, services, infrastructure, cloud platforms, and business processes into Dynatrace.
• Conduct health assessments, architecture reviews, and best-practice recommendations to improve platform effectiveness and operational maturity.
• Partner with customer teams to investigate, troubleshoot, and resolve application performance, availability, and user experience issues using Dynatrace observability capabilities.
• Design, develop, and maintain dashboards, reports, alerts, workflows, and analytics to meet IT and business stakeholder requirements.
• Deliver customer enablement workshops, knowledge transfer sessions, and hands-on training to improve platform adoption and operational self-sufficiency.
• Provide consulting services on observability strategy, monitoring standards, automation, cloud modernization, and digital transformation initiatives.
• Advise customers on platform governance, instrumentation strategy, cost optimization, and observability best practices.
• Collaborate with customer stakeholders to review performance trends, operational insights, and actionable recommendations during governance meetings.
• Ensure the health, stability, and continuous improvement of Dynatrace deployments, including upgrades and enhancements.
• Produce and maintain high-quality technical documentation, implementation guides, and architecture diagrams.
• Work with Sales, Customer Success, and Solution Engineering to identify expansion opportunities.

Skills

Hands-on implementation

Troubleshooting

Presentation skills

Written communication

Problem solving

Ability to articulate business value

Self-starter

Team collaboration

Education

Degree in Computer Science or related

Tools

AWS

Azure

GCP

Docker

Kubernetes

Job description

Dynatrace Singapore is seeking a hands-on consultant to lead implementation, configuration, and optimization of the Dynatrace platform across customer environments. You will help onboard applications, services, and cloud platforms, driving observability adoption and delivering dashboards, reports, and training to enable self-sufficiency.

You will conduct health assessments and architecture reviews, advising clients on governance, instrumentation, and cost optimization.