Nurse Case Manager / Interim Caregiver Manager (Registered Nurse)

AGAPE CP HOLDINGS PTE. LTD.; Singapore; On-site; SGD 58,000 - 96,000; Full time

Job summary

Agape Plus is seeking a Registered Nurse to serve as a Nurse Case Manager / Interim Caregiver Manager, providing clinical oversight, case management and supervision of caregivers delivering home-based care across Singapore.

You will assess client needs, develop care plans, conduct home visits and escalate changes to healthcare professionals as needed. Travel across Singapore for client home visits is required.

Qualifications

• Diploma or Degree in Nursing from a recognised institution.
• Registered Nurse with the Singapore Nursing Board (SNB) with a valid Practising Certificate.
• Preferably at least 2 years of clinical nursing experience.
• Experience supervising, coaching or training caregivers is advantageous.

Responsibilities

• Assess clients' health conditions, functional needs, home environment and caregiving requirements.
• Review and develop individualised care plans and ensure care is delivered safely according to the prescribed care plan.
• Manage assigned client cases, conduct home visits and follow up with clients and families.
• Provide clinical oversight and supervision to caregivers and healthcare support staff.
• Monitor clients for changes in condition and ensure timely escalation to appropriate healthcare professionals or emergency services where required.
• Conduct structured client reviews, including midpoint reviews where applicable, and identify ongoing or longer-term care needs.
• Coordinate with operations teams on caregiver matching, deployment, replacements, scheduling and care handovers.
• Communicate with clients, families, hospitals, healthcare professionals and community care partners to support continuity of care.
• Participate in caregiver interviews, competency assessments, onboarding, coaching and training.
• Respond to incidents, complaints and care-related concerns and ensure appropriate documentation and follow-up.
• Maintain accurate care plans, assessment records, case notes, home-visit records and incident reports.
• Support quality assurance, infection prevention, audits, service reviews and continuous improvement.
• Ensure client confidentiality and compliance with applicable data protection and care requirements.
• Participate in an agreed escalation/on-call arrangement for urgent care matters when required.

Skills

Nursing

Case management

Communication

Training caregivers

Education

Diploma or Degree in Nursing

Tools

Care-management systems

Job description

Agape Plus is seeking a Registered Nurse to serve as a Nurse Case Manager / Interim Caregiver Manager , providing clinical oversight, case management and supervision of caregivers delivering home-based care.

Key Responsibilities

• Assess clients' health conditions, functional needs, home environment and caregiving requirements.
• Review and develop individualised care plans and ensure care is delivered safely according to the prescribed care plan.
• Manage assigned client cases, conduct home visits and follow up with clients and families.
• Provide clinical oversight and supervision to caregivers and healthcare support staff.
• Monitor clients for changes in condition and ensure timely escalation to appropriate healthcare professionals or emergency services where required.
• Conduct structured client reviews, including midpoint reviews where applicable, and identify ongoing or longer-term care needs.
• Coordinate with operations teams on caregiver matching, deployment, replacements, scheduling and care handovers.
• Communicate with clients, families, hospitals, healthcare professionals and community care partners to support continuity of care.
• Participate in caregiver interviews, competency assessments, onboarding, coaching and training.
• Respond to incidents, complaints and care-related concerns and ensure appropriate documentation and follow-up.
• Maintain accurate care plans, assessment records, case notes, home-visit records and incident reports.
• Support quality assurance, infection prevention, audits, service reviews and continuous improvement.
• Ensure client confidentiality and compliance with applicable data protection and care requirements.
• Participate in an agreed escalation/on-call arrangement for urgent care matters when required.

Requirements

• Diploma or Degree in Nursing from a recognised institution.
• Registered Nurse with the Singapore Nursing Board (SNB) with a valid Practising Certificate.
• Preferably at least 2 years of clinical nursing experience.
• Experience in home care, community nursing, geriatric care, rehabilitation, palliative care or case management is advantageous.
• Able to assess care needs, develop care plans and recognise changes in clients' conditions requiring escalation.
• Experience supervising, coaching or training caregivers or healthcare support staff is preferred.
• Strong communication, interpersonal and case-management skills.
• Good documentation and report-writing skills.
• Comfortable using digital care-management systems and basic office applications.
• Willing to travel across Singapore for client home visits.
• Compassionate, professional and committed to client safety, dignity and confidentiality.