Nightlife Operations & Guest Experience Leader

LUXIE ENTERTAINMENT PTE. LTD.; Singapore; On-site; SGD 56,000 - 100,000; Full time

Job summary

LUXIE ENTERTAINMENT PTE. LTD. is seeking a Night Club Manager to oversee the complete operation of our nightclub and entertainment venue in Singapore. You will manage bars, lounges, VIP areas, and entertainment spaces while coordinating between service, bar, security, and entertainment teams.

You will recruit, train, and supervise frontline staff, monitor performance, ensure licensing and safety compliance, and drive profitability through promotional activities and efficient service flows.

Qualifications

• Experience in nightclub, KTV, bar, or hospitality management preferred.
• Strong leadership and operational management skills.
• Ability to work in fast-paced nightlife environment, including late hours and weekends.
• Good understanding of customer service and entertainment operations.

Responsibilities

• Oversee the full operations of the nightclub, including bar, lounge, VIP rooms, and entertainment areas.
• Ensure smooth coordination between service, bar, security, and entertainment teams.
• Plan, organize, and supervise nightly operations to ensure efficient service flow and guest satisfaction.
• Recruit, train, schedule, and supervise all frontline staff, including service crew, bartenders, hosts/hostesses, and floor supervisors.
• Monitor staff performance and conduct regular evaluations, coaching, and disciplinary actions when necessary.
• Ensure compliance with all licensing regulations, safety requirements, and hygiene standards.
• Handle guest relations, including resolving complaints, disputes, and VIP service requests professionally.
• Develop and implement promotional activities, themed nights, and entertainment programs to drive customer traffic.
• Monitor daily sales, revenue performance, and operational costs to ensure profitability.
• Control inventory for beverages, supplies, and operating equipment; minimize wastage and losses.
• Manage supplier relationships and negotiate contracts for goods and services.
• Prepare reports on business performance, including sales analysis, staffing, and operational issues.
• Work closely with management to improve customer experience and overall business growth.

Skills

Nightclub management

Leadership

Operational management

Customer service

Team coordination

Job description

LUXIE ENTERTAINMENT PTE. LTD. is seeking a Night Club Manager to oversee the complete operation of our nightclub and entertainment venue in Singapore. You will manage bars, lounges, VIP areas, and entertainment spaces while coordinating between service, bar, security, and entertainment teams.

You will recruit, train, and supervise frontline staff, monitor performance, ensure licensing and safety compliance, and drive profitability through promotional activities and efficient service flows.