Night Shift Warehouse Operations Supervisor | KPI-Driven Leader

HRNET VENTURES PTE. LTD.

Singapore

On-site

SGD 36,000 - 43,000

Full time

7 days ago

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Job summary

HRNET VENTURES PTE. LTD.

in Singapore West region is seeking an Assistant / Operations Supervisor to lead warehouse teams, drive operational performance, and ensure smooth and safe daily logistics execution. The role focuses on achieving KPIs and SLAs, overseeing 5S/Kaizen/Lean initiatives, managing inventory with WMS and SAP, coaching staff, and coordinating with customers and internal stakeholders to deliver seamless service.

Qualifications

Diploma in Logistics, Supply Chain, or related discipline.
2-3 years of warehouse/logistics experience.
Prior team leadership or warehouse supervision.
Experience with WMS and SAP.
Strong leadership, communication, and people management.
Knowledge of 5S, Kaizen, Lean, or continuous improvement.
Willing to work 12-hour night shifts on a rotating 5-day schedule.

Responsibilities

Lead and supervise Logistics Assistants and Team Leaders in daily warehouse operations.
Drive the team to achieve KPIs, SLAs, and operational targets.
Ensure compliance with workplace safety, SOPs, and operational procedures.
Work closely with customers and internal stakeholders to ensure seamless service delivery.
Monitor staff performance, conduct coaching, and support performance appraisals.
Train and develop new Logistics Assistants on operational processes and procedures.
Plan and monitor team performance, providing coaching and counselling where required.
Lead 5S, Kaizen, Lean, and continuous improvement initiatives to enhance operational excellence.
Ensure effective communication of departmental changes and operational updates to the team.
Manage inventory using WMS and customer SAP systems, ensuring accuracy and traceability.
Ensure billing activities are completed accurately and on time with the necessary supporting documentation.
Maintain proper customer documentation, records, and traceability in accordance with SOPs and Work Instructions.
Track and update KPI measurements, order management, and turnaround-time metrics.
Prepare and consolidate monthly KPI reports, identifying areas for improvement.
Support and manage ad-hoc logistics projects as required.