Night-Shift Retail Pro: Upsell, Service & Branding

Lotte Duty Free Singapore; Singapore; On-site; SGD 22,000 - 36,000; Full time

Benefits offered by this job

Medical & Dental

Annual Leave Quota

Grooming & Meal Allowance (Up to $255)

Midnight Shift Allowance (Up to $440)

Variable Commission (Up to $400)

Variable Brand Incentive (Up to $100)

Joining Bonus ($600) for Local Full-t*

Job summary

Lotte Duty Free Singapore is hiring a customer-focused sales associate at Changi Airport. You will drive sales through upselling, stay informed on promotions, and maintain visual merchandising and store cleanliness.

Role requires strong English, can involve midnight shifts, and work five days weekly including weekends and public holidays. You will be the brand ambassador, handling transactions via POS and ensuring regulatory compliance.

Qualifications

• Minimum education qualification: NITEC or GCE 'O' Level and above.
• Strong customer service skills.
• Good written and oral command of English.
• Service-oriented with strong interpersonal skills.
• A good team player, mature and self-driven.
• The ability to stand for extended periods of time.
• The ability to work midnight shifts duties in Changi Airport environment.
• Able to commit 5 days a week including weekends & Public Holidays.

Responsibilities

• Proactive to utilize upselling techniques to achieve and exceed sales targets.
• Demonstrate initiative by staying informed on new products and promotions to make recommendations to customers and drive sales.
• Ensure all shelves are well-stocked while adhering to the visual merchandising guidelines.
• Perform daily housekeeping duties to maintain cleanliness and safety of work environment.
• Process sales transactions and handle cash, credit and all other forms of payments accurately and efficiently using POS (Point-Of-Sales) System.
• Stay informed and adhere to duty-free allowances, age restrictions, and other relevant regulations.
• Be the company's front-line ambassador to uphold company's branding and image.
• Any other ad-hoc duties as assigned.

Skills

Customer service

English proficiency

Interpersonal skills

Team player

Night shift

Stamina for standing

Education

NITEC or GCE O'Level

Tools

POS system

Job description

• Proactive to utilize upselling techniques to achieve and exceed sales targets
• Demonstrate initiative by staying informed on new products and promotions to make recommendations to customers and drive sales
• Ensure all shelves are well-stocked while adhering to the visual merchandising guidelines
• Perform daily housekeeping duties to maintain cleanliness and safety of work environment
• Process sales transactions and handle cash, credit and all other forms of payments accurately and efficiently using POS (Point-Of-Sales) System
• Stay informed and adhere to duty-free allowances, age restrictions, and other relevant regulations
• Be the company's front-line ambassador to uphold company's branding and image
• Any other ad-hoc duties as assigned
  
  

• Proactive to utilize upselling techniques to achieve and exceed sales targets
• Demonstrate initiative by staying informed on new products and promotions to make recommendations to customers and drive sales
• Ensure all shelves are well-stocked while adhering to the visual merchandising guidelines
• Perform daily housekeeping duties to maintain cleanliness and safety of work environment
• Process sales transactions and handle cash, credit and all other forms of payments accurately and efficiently using POS (Point-Of-Sales) System
• Stay informed and adhere to duty-free allowances, age restrictions, and other relevant regulations
• Be the company's front-line ambassador to uphold company's branding and image
• Any other ad-hoc duties as assigned
  
  

Requirements

• Minimum education qualification: NITEC or GCE 'O' Level and above
• Strong customer service skills
• Good written and oral command of English
• Service-oriented with strong interpersonal skills
• A good team player, mature and self-driven
• The ability to stand for extended periods of time
• The ability to work midnight shifts duties in Changi Airport environment
• Able to commit 5 days a week including weekends & Public Holidays
  
  

Benefits

• Medical & Dental
• Annual Leave Quota
• Grooming & Meal Allowance (Up to $255)
• Midnight Shift Allowance (Up to $440)
• Variable Commission (Up to $400)
• Variable Brand Incentive (Up to $100)
• Joining Bonus ($600) for Local Full-time New Hires (Subject to T&C)