Midnight Cashier - Changi Airport

Lotte Duty Free Singapore; Singapore; On-site; SGD 20,000 - 31,000; Full time

Benefits offered by this job

Medical & Dental

Annual Leave Quota

Grooming Allowance and Meal Allowance

Variable ticketing commission

Shift Allowance

Joining Bonus

Job summary

Lotte Duty Free Singapore is seeking a customer-focused Retail Associate to handle sales at Changi Airport. You will process transactions, manage cash and payments via POS, and ensure accurate reconciliation at shift end.

The role requires at least 1 year of cashiering experience, a neat appearance, and the ability to work overnight/midnight shifts, weekends and public holidays in a fast-paced environment. Join us to support duty-free operations and drive customer satisfaction.

Qualifications

• Minimum education qualification: GCE 'N' or 'O' Level.
• At least 1 year of cashiering experience.
• Maintain a professional appearance.
• Positive attitude and focus on customer satisfaction in a fast-paced environment.
• Ability to read and write English.
• Ability to stand for extended periods.
• Willingness to work midnight shifts in Changi Airport environment.
• Commitment to 5 days a week including weekend and public holidays.

Responsibilities

• Process all sales transactions and handle cash, credit and all other forms of payments accurately and efficiently using POS System.
• Responsible for cash collections, withdrawals and reconciliation of all transactions at the end of each shift.
• Maintain adequate stock levels of inventory such as receipt rolls and STEB bags.
• Perform daily housekeeping duties to maintain cleanliness and safety of work environment.
• Stay informed and adhere to duty-free allowances, age restrictions, and other relevant regulations.
• Engage with customers to encourage additional purchases to drive sales.
• Be the company's front-line ambassador to uphold branding and image.
• Perform gate deliveries (Aus & NZ Flights) and support procurement (pick and pack).
• Any other ad-hoc duties as assigned.

Skills

Cash handling

Customer service

Upselling

English literacy

Attention to detail

Education

GCE 'N'/ 'O' Level

Tools

POS system

Inventory management

Job description

• Process all sales transactions and handle cash, credit and all other forms of payments accurately and efficiently using POS (Point-Of-Sales) System
• Responsible for cash collections, withdrawals and reconciliation of all transactions at the end of each shift
• Maintain adequate stock levels of inventory such as receipt rolls and STEB bags
• Perform daily housekeeping duties to maintain cleanliness and safety of work environment
• Stay informed and adhere to duty‑free allowances, age restrictions, and other relevant regulations
• Engage with customers to encourage additional purchases to drive sales
• Be the company's front-line ambassador to uphold company's branding and image
• Support I-Shop Changi procurement (pick and pack)
• Any other ad-hoc duties as assigned

• Process all sales transactions and handle cash, credit and all other forms of payments accurately and efficiently using POS (Point-Of-Sales) System
• Responsible for cash collections, withdrawals and reconciliation of all transactions at the end of each shift
• Maintain adequate stock levels of inventory such as receipt rolls and STEB bags
• Perform daily housekeeping duties to maintain cleanliness and safety of work environment
• Stay informed and adhere to duty‑free allowances, age restrictions, and other relevant regulations
• Engage with customers to encourage additional purchases to drive sales
• Be the company's front-line ambassador to uphold company's branding and image
• Perform gate deliveries (Aus & NZ Flights)
• Support I-Shop Changi procurement (pick and pack)
• Any other ad-hoc duties as assigned

Requirements

• Minimum education qualification: GCE 'N' or 'O' Level
• At least 1 year of cashiering experience
• A professional appearance
• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment
• The ability to read, write English
• The ability to stand for extended periods of time
• The ability to work midnight shifts duties in Changi Airport environment
• Must be able to commit 5 days a week including weekend & Public Holidays

Benefits

• Medical & Dental
• Annual Leave Quota
• Grooming Allowance and Meal Allowance (Fixed $255 per month)
• Variable ticketing commission (up to $400 per month)
• Shift Allowance (if applicable, up to $440 per month for permanent midnight shift)
• Joining Bonus $600 for local Full Time new hires (subject to T&C)