Networks Service Desk Engineer (Entry Level)

Lorz Service GmbH; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

Singtel is looking for a dedicated support technician to assist internal and external end-users effectively. This role focuses on providing timely support through various channels, helping with problem diagnosis, and ensuring customer satisfaction. Ideal candidates should have a diploma or degree in IT or a related field and possess good communication skills. New graduates are also welcome to apply. Come join Singtel and be part of the digital future!

We offer an inclusive workplace committed to diversity and growth opportunities.

Qualifications

• Diploma / Degree in Information Technology, Computer Engineering, or a related field.
• New graduates are welcome to apply.
• Good oral and written communication skills.

Responsibilities

• Provide timely support to end-users through phone and email.
• Assist in the diagnosis of problems and incidents.
• Document problems, incidents, and requests accurately.

Skills

Customer service skills

Problem-solving

Basic knowledge of telecommunications technologies

Good oral and written communication

Teamwork

Education

Diploma / Degree in Information Technology or related field

Job description

Singtel is looking for a dedicated support technician to assist internal and external end-users effectively. This role focuses on providing timely support through various channels, helping with problem diagnosis, and ensuring customer satisfaction. Ideal candidates should have a diploma or degree in IT or a related field and possess good communication skills. New graduates are also welcome to apply. Come join Singtel and be part of the digital future!

We offer an inclusive workplace committed to diversity and growth opportunities.