Network Operations Engineer

ALLEGIS GROUP SINGAPORE PRIVATE LIMITED; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading global technology company in Singapore is seeking a Network Operations Engineer to ensure network stability across complex platforms. You will troubleshoot network issues and provide operational support for routing, switching, WAN, and LAN technologies. The ideal candidate should have a strong understanding of IT Service Management, network security practices, and excellent communication skills. Join a dynamic environment offering opportunities for growth and the chance to work with cutting-edge technologies.

Benefits

Opportunities for growth

Dynamic environment

Collaboration with talented professionals

Qualifications

• Strong understanding of IT Service Management and core network services.
• Experience with routing, switching, WAN/LAN in multi-vendor environments.
• Knowledge of network security practices and troubleshooting methodologies.

Responsibilities

• Ensure network stability across multiple platforms and troubleshoot complex issues.
• Provide operational support for routing, switching, WAN, LAN, and Internet technologies.
• Lead incident triage, monitor dashboards/logs, and communicate impacts to stakeholders.
• Maintain documentation and ensure compliance with Incident and Problem Management policies.
• Work as part of a global operations team on a rotating shift schedule.

Skills

IT Service Management

Routing

Switching

WAN

LAN

Network Security Practices

Problem-Solving Skills

Communication Skills

Job description

About the Role:

The Network Operations Engineer ensures network stability across complex platforms, leveraging deep knowledge of networking protocols, troubleshooting methodologies, and proactive/reactive tools. The role requires strong communication skills, adherence to standards, and collaboration with internal teams, external vendors, and senior management.

Key Responsibilities:

• Ensure network stability across multiple platforms and troubleshoot complex issues.
• Provide operational support for routing, switching, WAN, LAN, and Internet technologies.
• Lead incident triage, monitor dashboards/logs, and communicate impacts to stakeholders.
• Maintain documentation and ensure compliance with Incident and Problem Management policies.
• Work as part of a global operations team on a rotating shift schedule.

Required Skills & Experience:

• Strong understanding of IT Service Management and core network services.
• Experience with routing, switching, WAN/LAN in multi-vendor environments.
• Knowledge of network security practices and troubleshooting methodologies.
• Excellent communication and problem-solving skills.

Why Join Us?

Join a global team that keeps critical network infrastructure running for a leading organisation. You’ll work with cutting-edge technologies, solve complex challenges, and collaborate with talented professionals across regions. We offer opportunities for growth and a dynamic environment where your expertise truly makes an impact.