Network Engineer - Operations Support (L1) - Aruba Networking XP-FNC260922001/01

XCELLINK PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

XCELLINK PTE. LTD. in Singapore is seeking a Network Engineer – Operations Support (L1) to provide day-to-day wired and wireless network support with a focus on Aruba. This onsite role is based in Tampines, with standard Monday–Friday hours.

You will handle basic troubleshooting, configuration verification, asset management and incident follow-ups, ensuring alignment with existing network architectures and operational practices.

Qualifications

• Experience with Aruba wired and wireless networking environments.
• Hands-on troubleshooting and operational support.
• Experience supporting Wireless Access Points (APs).
• Familiarity with standard network configuration, documentation and asset management.
• Able to work independently in an onsite operational environment.
• Good communication and troubleshooting skills.

Responsibilities

• Provide basic troubleshooting and verification for wired network equipment to maintain service availability and performance.
• Assist with network equipment testing, troubleshooting and configuration verification.
• Support equipment onboarding, connection checks and functional validation.
• Ensure network configurations are aligned with existing architecture, standards and operational practices.
• Support wireless site surveys, Wi-Fi testing and troubleshooting.
• Perform day-to-day wireless network operations support.
• Support removal and replacement of faulty wireless access points, including coordination with HPE TAC / RMA where required.
• Assist with analysing wireless coverage, interference and performance issues.
• Support network optimisation, expansion and change requirements.
• Maintain standard configuration templates, documentation and operating procedures.
• Follow up on network incidents and troubleshooting cases through to resolution.
• Support network asset, model and version tracking.
• Assist with daily network service requests and change requests.

Skills

Aruba networking

Network troubleshooting

Onsite operations

Wireless APs

Documentation

Job description

Network Engineer – Operations Support (L1)

Location: Tampines, Singapore
Work Arrangement: Onsite
Working Hours: Monday to Friday, 9:00 AM – 6:00 PM, excluding public holidays

We are supporting our client in hiring a Network Engineer – Operations Support (Level 1) to provide day-to-day support for wired and wireless network operations, with a strong focus on Aruba Networking.

• Provide basic troubleshooting and verification for wired network equipment to maintain service availability and performance.
• Assist with network equipment testing, troubleshooting and configuration verification.
• Support equipment onboarding, connection checks and functional validation.
• Ensure network configurations are aligned with existing architecture, standards and operational practices.
• Support wireless site surveys, Wi-Fi testing and troubleshooting.
• Perform day-to-day wireless network operations support.
• Support removal and replacement of faulty wireless access points, including coordination with HPE TAC / RMA where required.
• Assist with analysing wireless coverage, interference and performance issues.
• Support network optimisation, expansion and change requirements.
• Maintain standard configuration templates, documentation and operating procedures.
• Follow up on network incidents and troubleshooting cases through to resolution.
• Support network asset, model and version tracking.
• Assist with daily network service requests and change requests.

Requirements

• Relevant experience in Aruba wired and wireless networking environments.
• Hands-on exposure to network troubleshooting and operational support.
• Experience supporting Wireless Access Points (APs).
• Familiarity with standard network configuration, documentation and asset management.
• Able to work independently in an onsite operational environment.
• Good communication and troubleshooting skills