Network Engineer - Operations Support (L1) - Aruba Networking XP-FNC260922001/01

Xcellink Pte Ltd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

Xcellink Pte Ltd in Singapore invites applications for a Network Engineer – Operations Support (L1) to help maintain day-to-day wired and wireless network operations with a strong focus on Aruba Networking.

Based onsite in Tampines, you will perform basic troubleshooting, assist with AP management, site surveys, and change requests while ensuring configurations align with standards and documented procedures. Good communication and independence are essential for this role.

Qualifications

• Aruba wired and wireless networking experience required.
• Hands-on troubleshooting and operational support.
• Experience with Wireless Access Points (APs).
• Familiarity with standard network configuration, documentation and asset management.
• Able to work independently in an onsite operational environment.
• Good communication and troubleshooting skills.

Responsibilities

• Provide basic troubleshooting for wired network equipment to maintain service availability and performance.
• Assist with testing, troubleshooting and configuration verification of network equipment.
• Support onboarding, connection checks and functional validation of equipment.
• Ensure configurations align with architecture, standards and practices.
• Support wireless site surveys, Wi-Fi testing and troubleshooting.
• Perform day-to-day wireless network operations support.
• Coordinate with HP TAC / RMA for faulty wireless AP removal/replacements.
• Analyze wireless coverage, interference and performance issues.
• Support network optimisation, expansion and change requests.
• Maintain standard configuration templates, documentation and procedures.
• Follow up on incidents and troubleshooting cases through to resolution.
• Support network asset, model and version tracking.
• Assist with daily service and change requests.

Skills

Aruba networking

Wireless networking

Network troubleshooting

AP management

Onsite support

Documentation

Job description

Network Engineer – Operations Support (L1)

Location: Tampines, Singapore
Work Arrangement: Onsite
Working Hours: Monday to Friday, 9:00 AM - 6:00 PM, excluding public holidays

We are supporting our client in hiring a Network Engineer – Operations Support (Level 1) to provide day-to-day support for wired and wireless network operations, with a strong focus on Aruba Networking.

Key Responsibilities
*Aruba Networking experience is a must.

• Provide basic troubleshooting and verification for wired network equipment to maintain service availability and performance.


• Assist with network equipment testing, troubleshooting and configuration verification.


• Support equipment onboarding, connection checks and functional validation.


• Ensure network configurations are aligned with existing architecture, standards and operational practices.


• Support wireless site surveys, Wi-Fi testing and troubleshooting.


• Perform day-to-day wireless network operations support.


• Support removal and replacement of faulty wireless access points, including coordination with HPE TAC / RMA where required.


• Assist with analysing wireless coverage, interference and performance issues.


• Support network optimisation, expansion and change requirements.


• Maintain standard configuration templates, documentation and operating procedures.


• Follow up on network incidents and troubleshooting cases through to resolution.


• Support network asset, model and version tracking.


• Assist with daily network service requests and change requests.

• Relevant experience in Aruba wired and wireless networking environments.


• Hands-on exposure to network troubleshooting and operational support.


• Experience supporting Wireless Access Points (APs).


• Familiarity with standard network configuration, documentation and asset management.


• Able to work independently in an onsite operational environment.


• Good communication and troubleshooting skills.