Network Engineer L1 - (SS-FNW260529 001/05)

Xcellink Pte Ltd; Singapore; On-site; SGD 30,000 - 42,000; Full time

Benefits offered by this job

Shift Allowance

Performance Bonus

Job summary

Xcellink Pte Ltd in Singapore is hiring a Network Engineer L1 to manage 24/7 network operations and UPS systems, handle incidents, and generate monthly reports. The role requires foundational network knowledge and a collaborative mindset.

You will participate in incident resolution, change support, and routine maintenance, with shifts covering 10:00–22:00 and 22:00–10:00. The position is based at Woodlands Checkpoint with training provided.

Qualifications

• Minimum Higher Nitec or Nitec with Module in IT.
• Fundamental knowledge in network concepts.
• Strong communication skills and ability to resolve issues.
• Willingness to work rotating shifts and support others.

Responsibilities

• Monitor and manage 24/7 network operations and UPS systems.
• Handle incidents and escalation per procedures.
• Perform incident tracking and monthly reporting.
• Support network configuration and change management.

Skills

Team player

Communication skills

Willingness to support others

Education

Higher Nitec or Nitec with Module in IT

Job description

As a Network Engineer L1, you will be responsible for the following :-

• 24/7 network operations and monitoring of network infrastructure and UPS systems
• Incident handling and escalation
• Incident tracking and reporting
• Preventive maintenance support
• Corrective maintenance support
• Monthly preventive maintenance reporting
• Network configuration support
• Change support based on approved requirements
• Monthly SLA reporting, performance reporting, incident reporting

Manage infrastructure includes:

• Routers, switches and firewalls
• IPS / IDS / NAC systems
• Load balancers
• Wireless infrastructure
• Media converters
• Any other network devices
• UPS systems

Key Deliverables

• Fully managed 24/7 Network & UPS support
• Incident resolution within agreed SLA
• Preventive maintenance and monthly reporting
• Security and compliance assurance

Requirements

• Minimum Higher Nitec or Nitec with Module in IT and has fundamental knowledge in Network.
• Capable to understanding and implement procedures and instructions given in operations manual.

• A strong team player with the ability to collaborate and willingness to support others.
• Have strong communications skills and ability to resolve issues or inquiries effectively.
• Able to work rotational shifts:1st Shift (10:00 - 22:00 hours) & 2nd Shift (22:00 - 10:00 hours).
• Successful applicants for this position should be ready to work primarily at Woodlands Checkpoint.

Benefits

• You will be trained to install, monitor, and troubleshoot network equipment.
• Shift Allowance
• Performance Bonus