Network Engineer

MHA - Internal Security Department (ISD); Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

MHA - Internal Security Department (ISD) invites experienced network professionals to join our team in Singapore. You will manage end-to-end lifecycle of our network infrastructures, from planning and design to operation, ensuring secure and reliable connectivity for critical applications.

You will evaluate new network solutions, coordinate with vendors, and provide technical consultancy during project implementations.

Qualifications

• Minimum 2 years of relevant experience in network infrastructure operation and deployment.
• Cisco certifications (CCNA/CCNP/CCIE) would be advantageous.
• Strong knowledge of LAN, WAN, SDN, and Internet routing.
• Experience in contract and vendor management.
• Good communication skills and ability to present to non-technical stakeholders.
• Willingness to work odd hours when required.
• Familiar with Government ICT environment, policies and standards.
• Singaporean applicants only.

Responsibilities

• Manage end-to-end lifecycle of organisation’s network infrastructures, from planning and design to implementation and operation.
• Evaluate and implement new network solutions that enhance capability, security, and manageability.
• Provide network consultancy and support during project implementation.
• Procure network solutions and coordinate with vendors to ensure timely completion.
• Engage stakeholders through presentations or reports to provide status updates.
• Administrate network equipment (routers, firewalls, IDS, encryptors, DHCP, etc.).
• Respond to and resolve incidents related to network issues with timely updates.
• Monitor network performance and provide data-driven recommendations.
• Perform firmware/software updates per change management.

Skills

Network infrastructure

Vendor management

Stakeholder management

Network security knowledge

Communication skills

Willingness to work odd hours

Job description

What the role is:

ISD confronts and addresses threats to Singapore’s internal security and stability. For over 75 years, ISD and its predecessor organisations have played a central role in countering threats such as those posed by foreign subversive elements, spies, racial and religious extremists, and terrorists. A fulfilling and rewarding career awaits those who want to join in ISD’s critical mission of keeping Singapore safe, secure and sovereign for all Singaporeans.You will be part of a team who is responsible for the planning, design, project implementation, operation and support of network infrastructure that provide end-users at different locations, with secure and reliable connectivity to organistion's wide range of applications and digital services. As a member of technically competent team, you will be involved in the delivery of various network solutions to address the long-term operational needs of the organisation, as well as ad-hoc requests from end-users.

What you will be working on:

• Manage end-to-end lifecycle of organisation’s network infrastructures, from planning and design to implementation and operation.
• Evaluate and implement new network solutions that enhance the capability, security, and manageability of network infrastructures.
• Participate as a member of business-specific projects, to provide network consultancy and render technical support during project implementation.
• Manage network infrastructure projects, which includes procuring network solutions, work with vendors to ensure timely completion of implementation works, engage stakeholders through presentations or reports to provide status updates.
• Perform administration of network equipment, routers, firewalls, IDS, encryptors, DHCP, etc.
• Respond to and resolve incidents related to network issues, and provide timely updates to stakeholders on investigation findings and remediation actions taken.
• Perform network monitoring, analyse utilisation trends, and provide evidence-based, data-driven recommendations to enhance network operation.
• Perform firmware or software updates in accordance with change management procedures

What we are looking for:

• Minimum 2 years of relevant experience in network infrastructure operation and deployment
• Cisco certifications in CCNA, CCNP or CCIE would be advantageous
• Strong knowledge in various network technology for implementation of LAN, WAN, SDN, internet routing etc
• Experienced in contract and vendor management
• Good interpersonal and stakeholder management skills
• Good written and verbal communication skills, and is able to present and communicate effectively with non-technical audience and senior management
• Highly committed and motivated individual who is willingly to work odd hours at times when required
• Familiar with Government ICT environment, policies and standards
• Only Singaporeans need apply

About MHA - Internal Security Department (ISD)

The Internal Security Department (ISD) confronts and addresses threats to Singapore’s internal security and stability. For over 75 years, ISD and its predecessor organisations have played a central role in countering threats such as those posed by foreign subversive elements, spies, racial and religious extremists, and terrorists.At the heart of our work are the collection of intelligence that enables us to size up the threats to Singapore’s internal security, and taking the executive actions necessary to overcome those threats. Every day, we collect and analyse intelligence, make impartial assessments, and take decisive action to counter the threats to Singapore’s internal security and stability, and sovereignty.