Network Engineer

XCELLINK PTE. LTD.; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

XCELLINK PTE. LTD. seeks a Network Engineer to maintain and manage its network and security infrastructure in Singapore. The role focuses on monitoring performance, ensuring system stability, and safeguarding security.

You will handle daily operations, incident management, capacity planning, documentation, and collaboration with vendors and service providers. The ideal candidate holds a Diploma in IT, 3+ years of experience, and relevant certifications, and is comfortable working shifts.

Qualifications

• Diploma in Information Technology or related field.
• Minimum of 3 years managing network and security infrastructure.
• ITIL, CCNA, CCNP or equivalent certifications.
• Strong problem-solving, communication, and interpersonal skills.

Responsibilities

• Oversee and support network devices such as routers, switches, firewalls, VPN gateways, proxies, and load balancers.
• Conduct daily operations to monitor and manage network infrastructure.
• Address network incidents based on severity and adhere to service level agreements.
• Manage high-pressure situations, identify issues, and make quick decisions to resolve them.
• Follow established incident management workflows and procedures.
• Maintain and update network diagrams, configuration records, inventory, and incident reports.
• Provide timely and accurate reports on network performance, capacity planning, and incident analysis.
• Work closely with third-party vendors, telecom operators, ISPs, and other service providers.
• Participate in transition planning and support the onboarding of network and security systems.
• Ensure compliance with company policies, information security guidelines, and health and safety regulations.
• Provide ongoing training to enhance knowledge and skills in network administration and management.

Skills

Diploma in IT

CCNA

CCNP

ITIL

Security+

Education

Diploma in Information Technology

Job description

The Network Engineer is responsible for maintaining and managing network and security infrastructure for the company and its associated institutions. This role involves monitoring network performance, ensuring system stability, and safeguarding network security.

Key Responsibilities

• Network and Security Equipment Management: Oversee and support network devices such as routers, switches, firewalls, VPN gateways, proxies, and load balancers.
• Conduct daily operations to monitor and manage network infrastructure.
• Incident and Problem Management: Address network incidents based on severity and adhere to service level agreements.
• Manage high-pressure situations, identify issues, and make quick decisions to resolve them.
• Follow established incident management workflows and procedures.
• Documentation and Reporting: Maintain and update network diagrams, configuration records, inventory, and incident reports.
• Provide timely and accurate reports on network performance, capacity planning, and incident analysis.
• Collaboration and Coordination: Work closely with third-party vendors, telecommunication operators, ISPs, and other service providers.
• Participate in transition planning and support the onboarding of network and security systems.
• Compliance and Training: Ensure compliance with company policies, information security guidelines, and health and safety regulations.
• Provide ongoing training to enhance knowledge and skills in network administration and management.

Qualifications

• Education: Diploma in Information Technology or a related field.
• Experience: Minimum of 3 years of experience in managing network and security infrastructure.
• Certifications: ITIL certified, CCNA, CCNP or equivalent network certifications, CompTIA Security+ or equivalent security certifications.
• Skills: Strong technical knowledge of network and security systems. Excellent problem-solving and decision-making skills. Ability to work independently and as part of a team. Strong communication and interpersonal skills.

Working Conditions

Ability to work on different shifts, including nights, weekends, and holidays.

On standby and contactable 24/7 for support and escalation.