Network Controller

Fugro; Singapore; On-site; SGD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary with Annual Wage Supplement

Generous paid leave

Career & training opportunities

Company shuttle from MRT stations

Collective health insurance

Employee Assistance Programme (EAP)

Job summary

Fugro is hiring a Network Controller for their Singapore office. This role involves monitoring the daily operation of the Fugro Data Network, responding to alarms, and assisting with customer support in a 24/7 environment. Candidates should have a diploma in information technology and strong networking skills. Fugro offers a competitive salary, generous paid leave, and various benefits including health insurance and opportunities for career development.

Qualifications

• Diploma; college coursework in information technology required.
• Degree in computer networking systems or computer science preferred.

Responsibilities

• Monitor operation of the NCC and respond to data alarm conditions.
• Work rotating shifts in a 24/7 environment.
• Isolate and resolve faults using internal and external resources.
• Document all alarm conditions and actions.
• Perform data archiving and plotting tasks.
• Prepare Fugro Data Network documentation and reports.

Skills

Computer networking with other computer systems

Good computer literacy

Competence in Windows operating systems

Competence in Red Hat operating systems

Education

Diploma in information technology

Degree in computer networking systems or computer science

Tools

Common office software packages

Job description

About Fugro Satellite Positioning, Inc.

Fugro Satellite Positioning services and products involve the development and operation of GNSS (Global Navigation Satellite Systems) and the provision of related products worldwide. Fugro offers a range of services tailored to the particular application and market environment to ensure a cost‑effective, fit‑for‑purpose solution under every circumstance, be it on land, offshore or in the air.

Job Description

Fugro Satellite Positioning, Inc. has an immediate opening in the Singapore office for a Network Controller. This position is responsible for monitoring and proactively supporting the daily operation of our Fugro Data Network, including Network Control Center (NCC), remote sites and satellite uplink sites, monitoring and QC of the data collection, distribution and broadcast processes with minimum downtime. The role also assists with customer support outside of normal daily working hours. It is a unique position where the employee is trained on the job and works on rotating shift.

Major Responsibilities

• Monitoring operation of the NCC (remote site data collection, central computer operation, data distribution and uplinking) and responding to data alarm conditions.
• Working rotating shifts in a 24/7 environment.
• Fault isolating and resolution using internal and external resources.
• Documenting all alarm conditions and actions.
• Performing data archiving and plotting tasks.
• Collating system performance statistics and assisting in the production of tables and graphs for reporting and system analyses.
• Providing assistance during additions or changes to either the NCC or remote site computer and data communications equipment.
• Coordinating planned system outages with communications service providers and Fugro clients to minimize disruption to Fugro Satellite Positioning, Inc. services.
• Preparing Fugro Data Network documentation and reports as appropriate.
• Maintaining and updating NCC Operational Procedures.
• Proposing new methods of operations for the NCC to improve productivity.
• Providing customer support as appropriate.
• Responding promptly to telephone calls, faxes, emails and their redistribution as required.
• Observing NCC security and safety measures.
• Creating brief memos, emails and occasional drawings using established office software.

Knowledge / Skill / Qualifications

• Diploma; college coursework in information technology required; degree in computer networking systems or computer science preferred.
• Computer networking with other computer systems.
• Good computer literacy and competence in the use of common office software packages like Windows and Red Hat operating systems.

What Fugro Offers

• Competitive salary with Annual Wage Supplement.
• Generous paid leave.
• Career & training opportunities (international opportunities possible).
• Company shuttle from various pick‑up points at MRT stations across Singapore.
• Collective health insurance and outpatient benefits.
• Employee Assistance Programme (EAP) to provide help when you need extra support.
• Additional benefits: Long Service Awards, Professional Membership, Weekly fitness‑related activities, etc.