Network Controller

FUGRO SATELLITE POSITIONING PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading global geotechnical services provider in Singapore is seeking a Network Controller responsible for monitoring and supporting Fugro's Data Network operations. The role involves working on rotating shifts, handling data on remote sites, and providing essential customer support while ensuring minimal downtime. Ideal candidates should have relevant IT coursework and competencies in computer networking within a collaborative environment. Competitive salary and comprehensive benefits are part of the package.

Benefits

Competitive salary with Annual Wage Supplement

Generous paid leave

Career & training opportunities

Company shuttle from MRT stations

Collective health insurance and outpatient benefits

Employee Assistance Programme

Long Service Awards and fitness-related activities

Qualifications

• Required college coursework in information technology.
• Preferred degree in computer networking systems or computer science.
• Additional knowledge in computer networking with other systems.

Responsibilities

• Monitor operation of the Network Control Center and respond to alarms.
• Work rotating shifts in a 24/7 environment.
• Document alarm conditions and actions taken.
• Provide customer support as appropriate.

Skills

Computer networking

Computer literacy

Office software competence

Education

College coursework in IT

Degree in computer networking or computer science

Job description

About Fugro Satellite Positioning, Inc.

Fugro Satellite Positioning services and products involve the development and operation of GNSS (Global Navigation Satellite Systems) and the provision of related products world-wide. Fugro offers a range of services tailored to the particular application and market environment to ensure a cost effective, fit for purpose solution under every circumstance, be it on land, offshore or in the air.

About the Position

Fugro Satellite Positioning, Inc. has an immediate opening in the Singapore office for a Network Controller. This position is responsible for monitoring and proactively supporting the daily operation of our Fugro Data Network, including Network Control Center (NCC), Remote sites and Satellite uplink sites. This includes monitoring and QC of the data collection, distribution and broadcast processes with minimum downtime. Also assists with customer support outside of normal daily working hours. It is a unique position where the employee is trained on the job. The employee works on rotating shift.

Major Responsibilities

• Monitoring operation of the NCC (remote site data collection, central computer operation, data distribution and uplinking) and responding to data alarm conditions.
• Able to work rotating shifts in a 24/7 environment.
• Fault isolating and resolution using internal and external resources.
• Documenting all alarm conditions and actions.
• Performing data archiving and plotting tasks.
• Collating system performance statistics and assisting in the production of tables and graphs for reporting and system analyses.
• Providing assistance during additions or changes to either the NCC or remote site computer and data communications equipment.
• Assisting in the coordination of planned system outages with communications service providers and Fugro clients to minimize disruption to Fugro Satellite Positioning, Inc. services.
• Assisting, where appropriate, with the preparation of Fugro Data Network documentation and reports.
• Assisting in the maintenance and updating of NCC Operational Procedures.
• Proposing new methods of operations for the NCC to improve productivity.
• Provides customer support as appropriate.
• Promptly responding to telephone calls, faxes, emails and their redistribution as required.
• Observing NCC security and safety measures.
• Creating brief memos, emails and occasional drawings using established office software.

Knowledge/Skill/Qualifications

• College coursework in information technology required; degree in computer networking systems or computer science preferred.
• Computer networking with other computer systems
• Good computer literacy and competence in the use of common office software packages like Windows and Red Hat operating systems

What Fugro offers

• Competitive salary with Annual Wage Supplement
• Generous paid leave
• Career & training opportunities (international opportunities possible)
• Company shuttle from various pick-up at MRT stations across Singapore
• Collective health insurance and outpatient benefits.
• Employee Assistance Programme (EAP) to provide help when you need extra support.
• Additional benefits: Long Service Awards, Professional Membership, Weekly fitness-related activities, etc.)

Benefits may vary according to position/contract/grade level.

Take the Next Step

Are you passionate about sustainability and technical excellence? Do you thrive in fast-paced environments where your expertise shapes the future of marine geotechnical projects? Join Fugro and help us deliver solutions that matter.

• Please include your latest resume in the application.
• Please describe your working rights in Singapore (work pass sponsorship is subject to quota and availability).
• We regret to inform that we will only process applications made via our Careers website (and other linked portals) and only shortlisted applicants will be contacted.