Motor Insurance Renewal & Support Specialist

Liberty in Asia Pacific; Singapore; On-site; SGD 29,000 - 42,000; Full time

Job summary

Liberty in Asia Pacific is seeking a customer service-focused professional to act as a single point of contact for motor insurance inquiries, renewals and quotations. You will handle callbacks, assist with underwriting tasks within authority limits, and strive to meet KPIs.

The role requires a diploma or higher, 1-2 years in insurance (motor preferred), and strong MS Office skills. A proactive, team-oriented mindset is essential for success in a busy call-centre environment.

Qualifications

• Diploma or above is required.
• Telemarketing or call centre experience preferred.
• 1-2 years work experience in insurance industry, particularly motor insurance.
• Familiar with MS Office; be a team player with willingness to learn and a positive mindset.

Responsibilities

• Single point of contact for all customer callbacks – underwriting, claims and general enquiries.
• Assist customers with renewals, quotations, or other underwriting functions within authority limits.
• Ensure all set targets and KPI are met regularly.
• Reply to email inquiries for motor insurance.

Skills

Telemarketing

Customer service

Team player

Willingness to learn

Education

Diploma or above

Tools

MS Office

Job description

Liberty in Asia Pacific is seeking a customer service-focused professional to act as a single point of contact for motor insurance inquiries, renewals and quotations. You will handle callbacks, assist with underwriting tasks within authority limits, and strive to meet KPIs.

The role requires a diploma or higher, 1-2 years in insurance (motor preferred), and strong MS Office skills. A proactive, team-oriented mindset is essential for success in a busy call-centre environment.