Mortgage Liaison Assistant

United Overseas Bank; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

United Overseas Bank Ltd in Singapore is seeking an Administrative Assistant to support Mortgage Sales operations. You will handle document printing, data entry, filing, and lead assignment, contributing to smooth customer service delivery.

The role emphasises diligence, accuracy, and teamwork within a dynamic banking environment. A Diploma and willingness to engage in ad-hoc projects with immediate supervision are expected, and UOB values equal opportunity and support for all staff.

Qualifications

• Diploma
• Develop (Competency)
• Engage (Competency)
• Execute (Competency)
• Strategise (Competency)

Responsibilities

• Assist in tracking and updating E-Acceptance reports and update customer information for processing.
• Print documents and arrange courier service for Mortgage Sales Bankers.
• Collate Account Opening Forms for batch processing to COC.
• Assign leads from various channels to Mortgage Sales Bankers.
• Collate Introduce a Friend cases and issue redemption letters.
• Assist in sending service requests for repricing and loan statements.
• Assist in name screening and searches.
• Update PWEB online application leads.
• Perform other general administrative duties and ad-hoc projects as assigned.

Skills

Develop (Competency)

Engage (Competency)

Execute (Competency)

Strategise (Competency)

Education

Diploma

Job description

Company:

1011 United Overseas Bank Ltd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values - Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow.

Job Description

• Assisting in tracking & updating of E-Acceptance Report. Raising of memorandums and CIF Merge Forms to update customer's information and send them to COC for processing.
• Assisting in printing of documents and arranging courier service for Mortgage Sales Bankers.
• Assisting in collating of Account Opening Forms to be batch to COC for processing.
• Assignment of Leads from various channels to Mortgage Sales Bankers.
• Collating & updating of Introduce a Friend cases and issuance of redemption letters
• Assisting Mortgage Sales Bankers in sending service request for repricing, request for loan statements.
• Assisting in performing name screening and searches.
• Updating of PWEB online application leads.
• Any other general administrative duties/ad-hoc projects as assigned by immediate supervisor.

Additional Requirements

• Develop (Competency)
• Diploma
• Engage (Competency)
• Execute (Competency)
• Strategise (Competency)

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.