Mobility Solutions Project Lead

InternSG; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

InternSG is seeking a hands‑on Solutions & Project Executive to manage the implementation and ongoing operations of mobility technology solutions in Singapore. You will coordinate with clients, regional teams, transport operators, vendors and other partners, supporting pre‑sales, customer success and operational improvements.

You will oversee project delivery from planning to deployment, ensure service quality, train users and monitor KPIs to continuously improve performance.

Qualifications

• Bachelor's degree in Computer Science, Engineering or related discipline.
• 1–3 years of customer facing experience in project management, technology implementation and operations.
• Strong communication and stakeholder‑management skills.
• Confident engaging senior client stakeholders and training users who may not be technologically savvy.
• Familiarity with Microsoft Office, Google Workspace, JIRA, Notion, Metabase or similar tools is advantageous.
• Able to provide occasional support outside regular working hours when required to maintain service continuity.

Responsibilities

• Manage system implementation projects from planning and testing through deployment and ongoing operations.
• Serve as the main point of contact for assigned clients.
• Manage project scope, requirements, timelines, deliverables and service quality.
• Coordinate with regional teams, clients, transport operators, vendors and other partners.
• Set up transport services through the company’s operations platform.
• Conduct system testing, operational checks and user training.
• Monitor project progress, transport operations and service KPIs.
• Track driver, vendor and customer‑support performance to ensure services run smoothly.
• Identify and resolve issues promptly, escalating critical matters when necessary.
• Maintain project documentation, reports and status updates.
• Support product demonstrations, technical feasibility assessments and solution discussions.
• Gather client requirements and ensure proposed solutions address their operational needs.
• Prepare proposals, scope‑of‑work documents, presentation decks and RFP responses.
• Configure and conduct Proof of Concept projects for prospective clients.
• Ensure proposed solutions align with contractual requirements, delivery capabilities and the company’s product roadmap.
• Provide first‑line support to clients, transport partners and vendors.
• Respond to product, operational and in‑app enquiries.
• Identify opportunities to improve project delivery, operational workflows and customer experience.
• Develop processes, analytics and measurable KPIs to improve service performance.

Skills

Communication

Stakeholder mgmt

Project management

Client engagement

Detail oriented

Education

Bachelor's in CS/Eng

Tools

Microsoft Office

Google Workspace

JIRA

Notion

Metabase

Job description

InternSG is seeking a hands‑on Solutions & Project Executive to manage the implementation and ongoing operations of mobility technology solutions in Singapore. You will coordinate with clients, regional teams, transport operators, vendors and other partners, supporting pre‑sales, customer success and operational improvements.

You will oversee project delivery from planning to deployment, ensure service quality, train users and monitor KPIs to continuously improve performance.