Mission-Critical System Management Engineer

AKKODIS SINGAPORE PTE. LTD.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Akkodis Singapore is seeking a System Management Engineer to oversee governance and day-to-day operations of a mission-critical Command and Control (C2) system used by a government agency. This seconded role is permanent at the client site, requiring strong SLAs, budgeting support, and cross-site coordination.

You will manage changes, patching, procurement, and vendor relationships while ensuring security compliance and effective documentation.

Qualifications

• Diploma or Bachelor's degree in Information Security, Information Technology, Information Systems, Business IT or equivalent.
• Minimum 4 years in operations support or project management for mission-critical systems with stringent SLAs (e.g. 99.9% availability).
• Solid knowledge of ITSM standards, processes and guidelines.
• Able to understand system and software architecture and users’ operating environment.
• Able to perform in a high-pressure, fast-paced environment.
• Eager to pick up new technologies.

Responsibilities

• Monitor system health, uptime, downtime; log and update incidents; elevate as needed.
• Hold vendors to SLAs and contractual obligations; support non-conformance processes.
• Provide support across all project sites.
• Support power servicing activities and ensure availability per diagrams.

Skills

ITSM knowledge

System integration understanding

High-pressure environment

Education

Bachelor’s degree in Information Technology or related field

Diploma in Information Security or similar

Job description

Akkodis Singapore is seeking a System Management Engineer to oversee governance and day-to-day operations of a mission-critical Command and Control (C2) system used by a government agency. This seconded role is permanent at the client site, requiring strong SLAs, budgeting support, and cross-site coordination.

You will manage changes, patching, procurement, and vendor relationships while ensuring security compliance and effective documentation.