Microsoft Dynamics 365 Business Analyst

PROJECT SEARCH PTE. LTD.; Singapore; On-site; SGD 90,000 - 140,000; Full time

Job summary

PROJECT SEARCH PTE. LTD.

in Singapore is seeking a Microsoft Dynamics 365 (D365) Business Analyst with deep Project Operations expertise to bridge business stakeholders and technical teams and translate project-centric requirements into scalable D365 solutions. You will own end-to-end project lifecycle activities from requirements gathering and fit-gap analysis to UAT and post-go-live support, focusing on resource management, billing, and scheduling.

Qualifications

• 3–5+ years as a Business Analyst with at least 2 years in D365 Project Operations or PSA tools.
• Deep knowledge of D365 modules (Sales, Resource Management, Project Accounting) and familiarity with the Power Platform.
• D365 Project Operations and PSA tools experience translating business requirements into D365 solutions.
• Familiarity with UAT, fit-gap analysis, and post-go-live support.

Responsibilities

• Lead workshops to define To-Be processes for project-based services.
• Define functional specs and configure WBS, costing, and billing (fixed-price or T&M).
• Support dual-write to connect Project Operations with D365 Finance or other ERPs.
• Create training materials and manage requirements in Azure DevOps to drive adoption.

Skills

D365 Project Ops

Power Platform

Azure DevOps

Resource Management

Billing & Invoicing

WBS Config

Tools

Azure DevOps

Job description

We are looking for a Microsoft Dynamics 365 (D365) Business Analyst with deep experience in Project Operations to be based in Singapore. The position focuses on bridging the gap between business stakeholders and technical teams to translate project centric business requirements into efficient, scalable D365 solutions.

Role Overview

• Primary Objective: To translate project-centric requirements-such as resource management, billing, and scheduling-into scalable D365 solutions.

• Scope: Provides end-to-end support through the project lifecycle, including requirements gathering, fit-gap analysis, UAT, and post-go-live support.

Key Responsibilities

• Requirements & Analysis: Leading workshops to define "To-Be" processes for project-based services.

• Solution Design: Defining functional specifications ($FDD/FRD$) and configuring modules like Work Breakdown Structure (WBS), costing, and fixed-price or time-and-materials billing.

• Technical Integration: Supporting dual-write functionality to connect Project Operations with D365 Finance or other ERP systems.

• Documentation & Training: Managing Azure DevOps for requirements and creating training materials to drive user adoption.

Requirements

• Experience: 3-5+ years as a Business Analyst, with at least 2 years specifically in D365 Project Operations or Professional Service Automation (PSA) tools.

• Technical Skills: Deep knowledge of D365 modules (Sales, Resource Management, Project Accounting) and familiarity with the Power Platform.
  

• D365 Knowledge: Deep understanding of D365 Project Operations modules Management, Project Delivery, and Project Accounting.

Preferred Qualifications

Microsoft certifications (e.g., MB-500, MB-300) and an understanding of financial accounting principles like IFRS or GAAP.

Success Metrics

• Successful delivery of work streams within scope and budget.

• High user adoption rates and streamlined invoicing and scheduling processes.