Mgr/ Assistant VP, Markets Operations – Confirmations Analyst

OCBC Group; Singapore; On-site; SGD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive base salary

Holistic benefits package

Community initiatives

Learning & development opportunities

Employee wellbeing

Job summary

OCBC Group in Singapore is seeking a Confirmations Analyst for Markets Operations. This 100% on-site role based in Tampines focuses on confirming treasury trades, handling post-settlement tasks, and driving process improvements within a fast-paced environment.

You'll work with internal and external stakeholders, manage queries, and support projects and testing. Degree holders with treasury know-how and strong communication are encouraged to apply.

Qualifications

• Degree holder preferred.
• Good knowledge of treasury products (e.g. commodities, securities) preferred.
• Understanding of front-to-back trade operational processes.
• Experience in post-settlements activities is an advantage.
• Exhibits good communication and interpersonal skills.
• Able to work on weekends and public holidays when required.

Responsibilities

• Ensure trades (treasury products) are confirmed and agreed with counterparties/clients.
• Investigate discrepancies and resolve issues with internal/external stakeholders.
• Draft confirmations (long-form) or swift as required.
• Manage queries and escalations in a timely manner.
• Establish and maintain relationships with stakeholders; drive process improvements.
• Support projects, UAT, and business initiatives; contribute to risk/compliance efforts.
• Mentor/coaches team members; contribute to a collaborative work environment.

Skills

Treasury products

Front-to-back ops

MS Office

Time management

Communication skills

Flexibility

Education

Bachelor degree

Tools

Microsoft Office

Job description

WHO WE ARE

As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

About the Department

Markets Operations spans across 10 countries and the department plays a critical role in supporting our business stakeholders to execute and support the Global Businesses' operational activities including pre and post settlements, trade control and documentation. Markets Operations Singapore is both the Headquarters and the Centre of Excellence, centralizing majority of the operational activities for selected APAC branches and subsidiaries. Markets Operations is embarking on a global transformation journey, providing a suite of operational support services to our business units while focusing on cost efficiency through process re-engineering, automation and straight through processing.

Markets Operations – Confirmations Analyst

About the job

Your main responsibility is to ensure that the trades (treasury products) executed by our Business Units are duly confirmed and agreed with our counterparties/clients. Investigate discrepancies and alleges till resolution and liaise with internal/external stakeholders and clients timely. Draft confirmations (long-form) or swift where required. Ensure all queries and escalations are managed in a timely manner. Establish and maintain a strong working relationship with internal and external stakeholders. Drives process improvement and system automation. Drive new ways of working and behaviour across organisation to deliver faster, better, cost-efficient customer (internal and external service). Participate / Support in projects, business-driven initiatives and UAT. Ensure compliance to Department and Bank's operational risk and regulatory requirements. Continuous participation to Growing the Team: formalisation of team procedure, training, coaching colleagues, brainstorm ideas for any occasions, creating a fun environment among others.

Skills and experience required

Degree holder preferred. Good knowledge of Treasury products (e.g. Commodities, Securities Lending, FICC products) preferred. Good understanding of Front to Back Trade operational processes. Experience in Post settlements activities of any treasury products is an advantage. Exhibits good communication and interpersonal skills, flexibility and accountability. Ability to work in a fast-paced environment with good time management. Innovative mindset and constantly on the lookout to improve efficiency. Proficient in Microsoft Office applications. Side Note: Able to work on weekends and Public holidays when required. This is a 100% Work -in- Office role, based at Tampines. During the interview, a 5-minute assessment test will be administered. To ensure optimal performance, please attend the interview in a composed and alert frame of mind. Further details regarding the test will be provided during the interview. The rank offered will align with your demonstrated expertise and background.

What we offer

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry-leading learning and professional development opportunities.
• Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

Let's build the bank we need for the future we want. Find the best version of yourself in a friendly, supportive team. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

As the longest established Singapore bank, formed in 1932 from the merger of three local banks, we have grown from strength to strength to become a regional financial services group. With a deep history in Asia, we offer the most comprehensive coverage across ASEAN and Greater China, complemented with a presence in the leading economies of New York, London and Sydney. We are the second largest financial services group in Southeast Asia by assets with one of the world's highest credit rating (Aa1 by Moody's and AA- by both Fitch and S&P). We offer private banking services through our wholly-owned subsidiary, Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients' goals. Our insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia.