Mental Health Case Manager — Recovery & Home Visits

Singapore Association for Mental Health, The; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

The Singapore Association for Mental Health, The is seeking a dedicated Case Manager to support recovery-oriented services for clients and caregivers. The role involves intake assessments, developing individualized care plans, and coordinating with healthcare partners for community-based support.

Applicants should hold an undergraduate degree in social work/psychology/counselling, with 2+ years in healthcare or community care, and strong English plus a second language.

Qualifications

• Possess a minimum undergraduate degree in social work/psychology/counselling.
• Preferably with minimum 2 years of experience in healthcare / community care setting.
• Be self-motivated and self-directed, yet able to follow directives and programme guidelines.
• Have good knowledge of social work practices and/or counselling practices.
• Have preferably some knowledge of mental health conditions.
• Good verbal and written skills in English and a second language (Mandarin/Malay/Tamil).

Responsibilities

• Process referrals, conduct intake assessments and formulate individualised case plans to support clients' recovery.
• Perform mental health assessment for referred clients.
• Conduct centre-based sessions or home visits to clients and caregivers where necessary.
• To provide follow-ups and service linkages for clients in the community who are without support and not linked to services.
• Provide psychotherapy services based on client's mental health needs (i.e. Cognitive Behavorial Therapy, Motivational Interviewing etc).
• Provide psychosocial intervention to clients, such as:
• Psycho-education to clients and caregivers on mental health issues, relapse prevention and management
• Educate clients and caregivers on medication management and coping with side effects
• Support clients in their self-care, activities of daily living and independent living skills
• Provide social skills training to equip clients in interpersonal/family relationships and communications
• Collaborate with healthcare professionals and other social service agencies in supporting clients and caregivers for a holistic case management approach
• Conduct case conferences and case discussions with other agencies
• Identify early symptoms of relapse, provide feedback to psychiatrists and assist caregivers in arranging for clients' admission to hospital for in-patient treatment
• Educate and empower clients to advocate for their own recovery by working in collaboration with the medical team
• Crisis management - elevate clients to emergency services for crisis situations and/or high-risk cases
• Establish positive networking relationships and collaborations with community partners and funders.
• To write case recordings, case reports and correspondence to agencies
• To gather client-related information for quarterly reports to meet funders' statistical requirements
• To conduct in-house and external talks, man information booths to promote SAMH services and to raise awareness of mental health concerns
• To sit in work-related committees in collaboration with other community agencies
• To collaborate with and support other SAMH programmes or projects when required.
• Assist in coverage of duties when required
• Any other duties and official tasks as required by Supervisor and/or Reporting Officer.

Education

Undergraduate degree in social work/psychology/counselling

Job description

The Singapore Association for Mental Health, The is seeking a dedicated Case Manager to support recovery-oriented services for clients and caregivers. The role involves intake assessments, developing individualized care plans, and coordinating with healthcare partners for community-based support.

Applicants should hold an undergraduate degree in social work/psychology/counselling, with 2+ years in healthcare or community care, and strong English plus a second language.