Social Worker/Case Worker at Mobile Support Team (COMIT Central)

Singapore Association for Mental Health, The; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

The Singapore Association for Mental Health, The is seeking a dedicated Case Manager to support recovery-oriented services for clients and caregivers. The role involves intake assessments, developing individualized care plans, and coordinating with healthcare partners for community-based support.

Applicants should hold an undergraduate degree in social work/psychology/counselling, with 2+ years in healthcare or community care, and strong English plus a second language.

Qualifications

• Possess a minimum undergraduate degree in social work/psychology/counselling.
• Preferably with minimum 2 years of experience in healthcare / community care setting.
• Be self-motivated and self-directed, yet able to follow directives and programme guidelines.
• Have good knowledge of social work practices and/or counselling practices.
• Have preferably some knowledge of mental health conditions.
• Good verbal and written skills in English and a second language (Mandarin/Malay/Tamil).

Responsibilities

• Process referrals, conduct intake assessments and formulate individualised case plans to support clients' recovery.
• Perform mental health assessment for referred clients.
• Conduct centre-based sessions or home visits to clients and caregivers where necessary.
• To provide follow-ups and service linkages for clients in the community who are without support and not linked to services.
• Provide psychotherapy services based on client's mental health needs (i.e. Cognitive Behavorial Therapy, Motivational Interviewing etc).
• Provide psychosocial intervention to clients, such as:
• Psycho-education to clients and caregivers on mental health issues, relapse prevention and management
• Educate clients and caregivers on medication management and coping with side effects
• Support clients in their self-care, activities of daily living and independent living skills
• Provide social skills training to equip clients in interpersonal/family relationships and communications
• Collaborate with healthcare professionals and other social service agencies in supporting clients and caregivers for a holistic case management approach
• Conduct case conferences and case discussions with other agencies
• Identify early symptoms of relapse, provide feedback to psychiatrists and assist caregivers in arranging for clients' admission to hospital for in-patient treatment
• Educate and empower clients to advocate for their own recovery by working in collaboration with the medical team
• Crisis management - elevate clients to emergency services for crisis situations and/or high-risk cases
• Establish positive networking relationships and collaborations with community partners and funders.
• To write case recordings, case reports and correspondence to agencies
• To gather client-related information for quarterly reports to meet funders' statistical requirements
• To conduct in-house and external talks, man information booths to promote SAMH services and to raise awareness of mental health concerns
• To sit in work-related committees in collaboration with other community agencies
• To collaborate with and support other SAMH programmes or projects when required.
• Assist in coverage of duties when required
• Any other duties and official tasks as required by Supervisor and/or Reporting Officer.

Education

Undergraduate degree in social work/psychology/counselling

Job description

Reporting to

Centre Head, MST/COMIT (West or Central)

Overall job objectives

Responsible for the provision of case management services and support for persons in recovery from mental health conditions/possible mental health conditions, and their caregivers.

Core Responsibilities

Case Management

Process referrals, conduct intake assessments and formulate individualised case plans to support clients' recovery.

Perform mental health assessment for referred clients

Conduct centre-based sessions or home visits to clients and caregivers where necessary

To provide follow-ups and service linkages for clients in the community who are without support and not linked to services

Provide psychotherapy services based on client's mental health needs (i.e. Cognitive Behavorial Therapy, Motivational Interviewing etc).

Provide psychosocial intervention to clients, such as:

Psycho-education to clients and caregivers on mental health issues, relapse prevention and management

Educate clients and caregivers on medication management and coping with side effects

Support clients in their self-care, activities of daily living and independent living skills

Provide social skills training to equip clients in interpersonal/family relationships and communications

Collaborate with healthcare professionals and other social service agencies in supporting clients and caregivers for a holistic case management approach

Conduct case conferences and case discussions with other agencies

Identify early symptoms of relapse, provide feedback to psychiatrists and assist caregivers in arranging for clients' admission to hospital for in-patient treatment

Educate and empower clients to advocate for their own recovery by working in collaboration with the medical team

Crisis management - elevate clients to emergency services for crisis situations and/or high-risk cases

Establish positive networking relationships and collaborations with community partners and funders.

Administrative Support

To write case recordings, case reports and correspondence to agencies

To gather client-related information for quarterly reports to meet funders' statistical requirements

Outreach Involvement

To conduct in-house and external talks, man information booths to promote SAMH services and to raise awareness of mental health concerns

To sit in work-related committees in collaboration with other community agencies

Other Matters

To collaborate with and support other SAMH programmes or projects when required.

Assist in coverage of duties when required

Any other duties and official tasks as required by Supervisor and/or Reporting Officer

Job Specifications

• Possess a minimum undergraduate degree in social work/psychology/counselling
• Preferably with minimum 2 years of experience in healthcare / community care setting
• Be self-motivated and self-directed, yet able to follow directives and programme guidelines
• Have good knowledge of social work practices and/or counselling practices
• Have preferably some knowledge of mental health conditions
• Good verbal and written skills in English and a second language (Mandarin/Malay/Tamil)

Work Location

Blk 1, Maude Road, #03-30, Singapore 200001