Membership Services Coordinator

Association of Process Industry; Singapore; On-site; SGD 3,200 - 5,200; Full time

Job summary

Association of Process Industry in Singapore is seeking a Membership Administrator to handle processing of applications, renewals, updates, and member communications. You will review documents, liaise with members and stakeholders, and help manage site visits and reports.

The role requires a diploma, strong communication skills, and the ability to work both independently and as part of a team. Proficiency in Microsoft Office and CRM systems is advantageous.

Qualifications

• Diploma in Business Administration, Marketing or related discipline.
• Fresh graduates welcome to apply.
• Good interpersonal and communication skills.
• Organised, detail-oriented and able to follow through on assigned tasks.
• Able to work independently and as part of a team.
• Proficient in Microsoft Office; experience with database or CRM systems would be an advantage.

Responsibilities

• Process membership applications, renewals and updates.
• Review membership information and supporting documents.
• Follow up with members on required information and documentation.
• Respond to membership enquiries and provide administrative support to members.
• Coordinate and conduct site visits to member companies.
• Maintain accurate and up-to-date membership records and databases.
• Prepare membership reports and statistics.
• Support regular communications and engagement with members.
• Liaise with internal and external stakeholders on membership-related matters.
• Support other membership activities and projects as assigned.

Skills

Interpersonal skills

Communication

Organised

Detail-oriented

Team player

Independent worker

Education

Diploma in Business Administration, Marketing or related discipline

Tools

Microsoft Office

CRM / Database systems

Job description

Association of Process Industry in Singapore is seeking a Membership Administrator to handle processing of applications, renewals, updates, and member communications. You will review documents, liaise with members and stakeholders, and help manage site visits and reports.

The role requires a diploma, strong communication skills, and the ability to work both independently and as part of a team. Proficiency in Microsoft Office and CRM systems is advantageous.