Matcha Barista

MATSU MATCHA PTE. LTD.; Singapore; On-site; SGD 20,000 - 27,000; Full time

Job summary

MATSU MATCHA PTE. LTD. is seeking a Matcharista to warmly welcome customers, take orders, whisk traditional matcha, and prepare drinks from start to finish. Responsibilities include restocking, caring for tools and maintaining a clean bar in a busy shop environment.

Passion for matcha and Japanese culture, plus attention to detail, are essential for delivering an authentic experience to customers.

Qualifications

• Customer service experience is advantageous.
• Able to learn quickly and adapt to busy environment.
• Passion for matcha and Japanese culture.

Responsibilities

• Opening and closing of store
• Order taking and order collection
• Recommend matcha drinks to customers
• Whisking matcha
• Preparing matcha drinks start to finish
• Cleaning up regularly, maintaining a clean bar
• Receiving, restocking and arranging stocks
• Arranging and restocking retail items
• Recommending retail items
• Operating stone mill, collection of matcha powder
• Packing matcha powder

Skills

Customer service

Attention to detail

Calm under pressure

Teamwork

Job description

Why Matsu? What we offer:

In-depth on-the-job training on how to whisk the perfect cup of matcha

Free matcha to enjoy everyday

We only use high quality matcha powder from Japan

Use only traditional, authentic japanese tools and whisks to prepare matcha

Learn and operate an actual stone mill imported directly from Kyoto

Enjoy using high quality tools when preparing matcha

Opportunity to grow into leadership roles with career progression

Good and strong team culture, good intentions only

Who we are looking for:

Matcharista (or we call Whiskers)

Responsible, dependable and reliable

Open minded to learn new things and meet new people

Attention to detail, like really

Passionate in matcha

Ability to stay calm and composed even in high stress situations/ large number of orders

Respectful within the team and external facing to customers

Your Scope of Work:

Essential Tasks:

Opening and closing of store

Order taking and order collection

Recommend matcha drinks to customers

Whisking matcha

Preparing matcha drinks start to finish

Cleaning up regularly, maintaining a clean bar

Receiving, restocking and arranging stocks

Arranging and restocking retail items

Recommending retail items

Operating stone mill, collection of matcha powder

Packing matcha powder

Essential Soft Skills:

Warm reception to customers

Recognise customers, their regular orders

Build regular customer base, one at a time

Share about matcha taste profiles and matcha stories

Handle all tools, equipments and stone mill with utmost care

Keep clean and tidy at all times

Take a moment, for yourself

Join us in bringing the tradition, craftsmanship, and beauty of authentic Japanese matcha to everyday life.