Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.
Job Summary
We’re looking for a Marketing Manager, Deliveries to power the next wave of growth for a leading on-demand delivery platform across food, grocery, and express services. This is for someone who thrives in complexity, moves with urgency, and knows how to turn commercial goals into bold, high-impact marketing moments.
Role
Lead the Marketing Engine
- Own the end-to-end marketing lifecycle across multiple delivery and on-demand service verticals — from strategy and creative briefing to execution and optimisation.
- Translate business priorities into high-impact campaigns that cut through, convert, and scale.
- Drive market rollouts with speed, precision, and operational excellence.
- Lead initiatives that shape how millions of users engage with everyday services and experiences.
Turn Business Challenges Into Growth Opportunities
- Partner directly with Operations and commercial leaders to solve complex business challenges through smart, data-led marketing.
- Develop initiatives that drive immediate growth while strengthening long-term market positioning.
- Balance aggressive growth strategies with retention and defensive initiatives across multiple business verticals.
- Use insights, performance data, and market understanding to influence strategic decision-making
Thrive in the Chaos (and Bring Clarity to It)
- Operate confidently in a highly matrixed, fast-paced environment with multiple concurrent campaigns and evolving priorities.
- Collaborate cross-functionally with Product & Marketplace, Growth & Performance Marketing, PR & Public Affairs, Internal Creative Studios, External Agencies & Vendors, and Operations & Business Teams to drive alignment, accelerate execution, and deliver impactful campaigns at scale.
- Build alignment across stakeholders and navigate ambiguity with confidence and clarity.
- Ensure campaigns land with maximum business and customer impact.
Lead with Ownership
- Oversee and mentor a dedicated marketing team, fostering a culture of accountability, collaboration, and high performance.
- Manage workload prioritisation across multiple active workstreams and campaigns.
- Independently lead concurrent projects while balancing speed, creativity, quality, and business outcomes.
- Proactively identify risks, solve problems quickly, and keep momentum moving across all initiatives.
You
- BA/BS degree or equivalent experience
- 7+ years of experience in marketing, growth, integrated campaigns, or brand strategy
- Proven experience leading large-scale, cross-functional marketing initiatives
- Strong commercial instinct with the ability to connect marketing efforts to business performance
- Exceptional stakeholder management skills — you know how to influence, align, and move teams forward
- Comfortable operating in high-growth, high-pressure environments with multiple moving pieces
- Experience managing agencies, vendors, and cross-functional teams
- Prior leadership or team management experience preferred
- Experience within tech, platform, delivery, e-commerce, or consumer businesses is a strong plus
- Exceptional verbal and written English communication and presentation skills.