Marketing & Digital Growth Specialist

MIRACO NUTRIPHARM PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Miraco Nutripharm in Singapore is seeking a Marketing & Digital Growth Specialist to support the Marketing Manager. You will bridge traditional marketing operations with full-stack digital performance, handling day-to-day sales enablement, events, vendor logistics, and field media capture, while owning Meta/Google ads and e-commerce storefronts on Shopify, Shopee, Lazada and TikTok Shop.

You will drive lifecycle marketing via Klaviyo, WhatsApp, and EDMs, optimise campaigns for ROI, and assist

Qualifications

• Bachelor’s degree in Marketing, Business, Communications, Life Sciences, or related field.
• 2–4 years in marketing with digital and ecommerce.
• Experience with Meta Ads Manager & Google Ads.
• Experience managing Shopify, Shopee, Lazada, TikTok Shop.
• Knowledge of GA4, UTM tracking, Klaviyo.
• Proficient in CapCut, Canva, Premiere Pro, Photoshop, Illustrator.
• Mandarin language proficiency.

Responsibilities

• Digital Marketing, Creative Strategy & Performance Media management.
• Content Production for organic and paid media across platforms.
• E-Commerce storefront ownership on Shopify, Shopee, Lazada and TikTok Shop.
• CRM, Lifecycle Marketing & Retention via EDMs, WhatsApp, and automation.
• Day-to-day marketing operations, budget tracking and vendor coordination.
• Field media capture and on-ground event execution.
• Sales enablement collateral and trade marketing support.
• Regulatory compliance in promotional messaging.

Skills

Paid media

Content creation

E-commerce ops

Lifecycle marketing

Brand management

Social media

Education

Bachelor's degree in Marketing

Tools

Shopify

Klaviyo

GA4

CapCut

Premiere Pro

Canva

Job description

About the company

At Miraco Nutripharm, we are dedicated to advancing health & improving lives. Our goal is to relieve 1 billion people worldwide of pain & discomfort. If you know of anyone who has been worried about or suffered from any health problems, join us in making a positive impact by reducing the pain & distress others have to endure.

Job description

We are seeking an operational, highly adaptable Marketing & Digital Growth Specialist to serve as the direct support to the Marketing Manager.

This role is designed to bridge traditional on-the-ground marketing operations with full-stack digital performance execution. You will be responsible for managing day-to-day sales enablement, event execution, vendor logistics & field media capture, while simultaneously owning performance ad management (Meta/Google), e-commerce storefront optimization (Shopify/Shopee/Lazada/TikTok) & lifecycle marketing (Klaviyo/WhatsApp). Furthermore, you will support regional marketing rollouts & localization efforts as we expand across Southeast Asia & target Greater China markets.

Key Responsibilities:

Digital Marketing, Creative Strategy & Performance Media

• Paid Media Execution (Meta & Google):

• Meta Ads Manager: Build, launch & manage conversion-focused campaigns (Advantage+ Shopping, Catalog Ads & Manual Retargeting) to drive traffic to Shopify & Marketplaces

• Google Ads (PMAX & Search): Oversee Performance Max & Search campaigns to capture high-intent health & supplement queries

• Full-Funnel Creative Strategy: Craft tailored creative strategies for B2C & B2B audiences optimized for platform-specific formats (e.g., Meta carousel ads, Meta/TikTok Reels, Shopee/Lazada e-commerce banners)

• A/B Testing & Optimization: Formulate hypotheses for creative elements (hooks, CTAs, visual styles, copy length) & run A/B tests to systematically improve Click-Through Rates (CTR) & Return on Ad Spend (ROAS)

• Precision Tracking & UTM Tagging: Implement a standardized UTM tagging nomenclature across all campaigns, EDMs, WhatsApp blasts & affiliate links to ensure 100% attribution accuracy in Google Analytics 4 (GA4) & Shopify. Monitor the customer path from first touchpoint to conversion

• Media Budget Optimization: Manage ad spend budgets effectively, scaling winning creatives & optimise underperforming ads based on real-time ROAS & Cost Per Acquisition (CPA) data

Content Production

• Performance Creative Development: Lead end-to-end creative production for organic & paid media (Meta, TikTok, Google/YouTube) with a focus on high-volume, quick-turnaround testing

• Video & Static Creation: Produce & edit native social content, including UGC-style video, product demos & testimonials using tools like CapCut or Premiere Pro, as well as static ad variations & storefront banners

• Copywriting: Write high-converting ad copy, landing page headlines & social captions that align with brand voice & healthcare regulatory requirements

• Generative AI Integration: Utilize AI tools & prompt engineering to efficiently generate high-quality video & image assets for testing cycles

E-Commerce & Social Media Account Ownership

• E-Commerce Storefront Custodian: Maintain & integrate winning creative messages across official storefronts on Shopify, Shopee, Lazada & TikTok Shop (product pages, banners) to maximize conversion rates

• Social Accounts Ownership & Community Management: Act as the "Brand Guardian" for official accounts on Meta (FB/IG) & TikTok. Ensure profiles feature updated bios, Linktree/Shopify integrations & highlighted stories

• Content Programming & Scheduling: Maintain a consistent content calendar balancing educational, lifestyle & promotional posts

• Active Social Listening & UGC Mining: Monitor comments & DMs to identify customer pain points for new content hooks & curate customer testimonials to deploy as high-converting growth assets

CRM, Lifecycle Marketing & Retention

• EDM & E-Newsletter Strategy: Develop & execute a high-frequency newsletter calendar via Klaviyo, including educational insights & promotional product-launch/seasonal campaigns

• Automated Flow Management: Design & execute end-to-end email & WhatsApp automation (e.g., Welcome series, Post-Purchase care, Win-back flows & Replenishment Reminders)

• Subscription & Loyalty Optimization: Craft compelling creative & copy for subscription programs, optimizing triggers to reduce churn, increase Customer Lifetime Value (CLV) & grow Monthly Recurring Revenue (MRR)

• WhatsApp Marketing: Integrate direct-to-consumer WhatsApp communication for personalized consultations, loyalty rewards & rapid promotions

Day-to-Day Marketing Operations & Brand Execution

• Execute Business & Marketing Initiatives: Execute effective marketing & business development initiatives tailored to each health supplement brand to increase market share, achieve revenue & reach profitability targets in line with overall business objectives

• Budget & Spend Monitoring: Track & monitor marketing budget allocations, campaign expenditures, purchase orders (POs) & invoices to ensure optimal ROI, resource allocation, & strict adherence to financial targets

• Marketing Collateral Development: Manage the end-to-end production of printed & digital collaterals (e.g., product packaging, brochures, POSM displays & email newsletters), liaising with print vendors & briefing internal design teams

• Marketing Collaterals Inventory Management: Monitor & maintain inventory levels of promotional materials, product samples & event displays to support ongoing on-ground campaigns.

Field Media Capture & Event Execution

• Medical Conferences & Sponsorships: Lead on-the-ground setup, booth operations & logistics for major medical association conventions & trade events (e.g., Singapore Orthopaedic Association - SOA, Malaysian Orthopaedic Association - MOA)

• CME Workshop Coordination: Support Continuing Medical Education (CME) seminars for healthcare professionals -managing attendee invites, venue logistics, collateral preparation & post-event survey collation

• On-Site Media Capture: Direct & capture raw video footage & photos during events, social media content creation & patient/doctor testimonial shoots using mobile/camera gear

• Digital Handoff & Asset Tagging: Organize raw media assets, write clear creative briefs & storyboards & transfer files to internal design teams (for video editing/graphics) or deploy them directly across paid ad channels

Sales Team Enablement & Trade Support

• Sales Collaterals: Develop & update product brochures, product samples & promotional offers to empower the Sales team

• Retail Pharmacy Activations: Coordinate trade marketing collaterals, listing campaigns & point-of-sale displays for retail pharmacy chains

Compliance & Brand Integrity

• Regulatory Compliance: Safeguard brand credibility by ensuring all promotional messaging remain factual, align with company values & strictly comply with regional healthcare advertising standards & product claim guidelines

Requirements:

• Education: Bachelor’s degree in Marketing, Business, Communications, Life Sciences, or a related field

• Experience: 2-4 years of hands-on marketing executive experience, combining general marketing operations with full-stack digital marketing & e-commerce execution

• Performance Marketing: Proven hands-on experience setting up, managing & optimizing paid ad campaigns within Meta Ads Manager & Google Ads

• E-Commerce Ecosystems: Direct experience managing content, storefronts & promotions on Shopify, Shopee, Lazada & TikTok Shop

• Technical & Analytics Proficiency: Working knowledge of Google Analytics 4 (GA4), UTM tracking structures & CRM/EDM automation tools (Klaviyo preferred)

• Design & Editing Tools: Proficient in producing rapid static & video content using CapCut, Canva, Premiere Pro, Photoshop, or Illustrator

• Language Proficiency: Fluency in spoken & written Mandarin is required to effectively liaise with Mandarin-speaking healthcare professionals, retail pharmacy partners, media platforms & suppliers/vendors

• On-Ground Operations: Strong event execution, vendor management & trade marketing coordination skills

• Content Capture Instincts: Confident in capturing raw smartphone/camera footage during events & directing quick on-site interviews