Marketing and Communications Intern

Richemont; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

Richemont Iberia SL is seeking a dynamic coordinator to support client experience initiatives across regional clienteling, CRM campaigns, and boutique programming.

The role also covers trade marketing, brand events logistics, VM and POSM tasks, PR activities, and administrative support to ensure seamless operations across the organization.

Responsibilities

• Assist with implementing regional clienteling strategy (i.e. gifting, client treatment)
• Create and follow up on CRM Campaigns: (e-card creations, emailing, event, retail activation)
• Support with CRM x retail operations tasks
• Management of regular boutique client experience programming
• Coordination and management of ad-hoc projects
• Support organization and implementation of all brand events: logistic arrangement, idea generations, sourcing of vendors, etc.
• Provide support on POSM annual order ordering, inventory management, logistics arrangement and reporting for the region
• Provide support on VM related topics (i.e. POSM & lightbox rollout and report compilation)
• Support local production of gifting collaterals (vendor sourcing, negotiation and implementation)
• Coordination and management of ad-hoc projects
• PR evaluation monitoring & analysis (clipping evaluation) via the DMR platform, including competitors’ analysis
• Assist with photoshoot arrangements & provide on-site support when necessary
• Assist in media post-buy report and post-event clippings report
• Support on coordination and implementation of local PR activations (Press events, gifting), including delivery arrangement
• Support on media enquiries and ensure the press list is kept up-to-date
• Management of brand asset library such as downloading imagery and videos.
• Coordination and management of ad-hoc projects
• Provide administrative support: Manage the onboarding of new vendors (vendor creation), PO creation and invoice processing, close tracking to ensure timely payment

Job description

CLIENT EXPERIENCE (20%)

• Assist with implementing regional clienteling strategy (i.e. gifting, client treatment)

• Create and follow up on CRM Campaigns: (e-card creations, emailing, event, retail activation)

• Support with CRM x retail operations tasks

• Management of regular boutique client experience programming

• Coordination and management of ad-hoc projects

TRADE MARKETING & EVENT (30%)

• Support organization and implementation of all brand events: logistic arrangement, idea generations, sourcing of vendors, etc.

• Provide support on POSM annual order ordering, inventory management, logistics arrangement and reporting for the region

• Provide support on VM related topics (i.e. POSM & lightbox rollout and report compilation)

• Support local production of gifting collaterals (vendor sourcing, negotiation and implementation)

• Coordination and management of ad-hoc projects

PR & COMM (30%)

• PR evaluation monitoring & analysis (clipping evaluation) via the DMR platform, including competitors’ analysis

• Assist with photoshoot arrangements & provide on-site support when necessary

• Assist in media post-buy report and post-event clippings report

• Support on coordination and implementation of local PR activations (Press events, gifting), including delivery arrangement

• Support on media enquiries and ensure the press list is kept up-to-date

• Management of brand asset library such as downloading imagery and videos.

• Coordination and management of ad-hoc projects

ADMINISTRATIVE SUPPORT (20%)

• Provide administrative support: Manage the onboarding of new vendors (vendor creation), PO creation and invoice processing, close tracking to ensure timely payment