Marketing and Communications Intern

Richemont Luxury; Singapore; On-site; SGD 42,000 - 65,000; Full time

Job summary

Jaeger-LeCoultre in Singapore is seeking a Marketing Assistant to support clienteling initiatives, CRM campaigns, and regional brand activities. You will help implement gifting programs, manage event logistics, and assist with retail activations to enhance the client experience.

Working with Trade Marketing, PR, and Admin teams, you will coordinate projects, support POS/VM topics, and uphold the brand's luxury standards across campaigns and communications.

Qualifications

• Experience in luxury retail or brand marketing.
• Ability to support multi-channel campaigns.
• Strong organizational skills.
• Excellent communication in English.
• Willing to travel or coordinate events.

Responsibilities

• Assist with regional clienteling strategy implementation.
• Create and follow up CRM campaigns and events.
• Support CRM x retail operations tasks.
• Coordinate brand events and vendor sourcing.
• Support PR activities, media relations, and clippings.
• Provide administrative support for onboarding vendors and invoicing.

Skills

CRM Campaigns

Clienteling

VIP/Client relations

Event coordination

Vendor coordination

Logistics management

PR analysis

Tools

CRM platform

POSM

VM rollout

Job description

THE WATCHMAKER OF WATCHMAKERS

Since 1833, driven by an unquenchable thirst for innovation and creativity, and inspired by the peaceful natural surroundings of its home in the Vallée de Joux, Jaeger-LeCoultre has been distinguished by its mastery of complications and the precision of its mechanisms. Known as the Watchmaker of Watchmakers, the Manufacture has expressed its relentlessly inventive spirit through the creation of more than 1,300 different calibres and the award of more than 400 patents. Harnessing 190 years of accumulated expertise, La Grande Maison’s watchmakers design, produce, finish and ornament the most advanced and precise mechanisms, blending passion with centuries-old savoir-faire, linking the past to the future, timeless but always up with the times. With 180 skills brought together under one roof, the Manufacture creates fine timepieces that combine technical ingenuity with aesthetic beauty and a distinctively understated sophistication.

CLIENT EXPERIENCE (20%)

• Assist with implementing regional clienteling strategy (i.e. gifting, client treatment)

• Create and follow up on CRM Campaigns: (e-card creations, emailing, event, retail activation)

• Support with CRM x retail operations tasks

• Management of regular boutique client experience programming

• Coordination and management of ad-hoc projects

TRADE MARKETING & EVENT (30%)

• Support organization and implementation of all brand events: logistic arrangement, idea generations, sourcing of vendors, etc.

• Provide support on POSM annual order ordering, inventory management, logistics arrangement and reporting for the region

• Provide support on VM related topics (i.e. POSM & lightbox rollout and report compilation)

• Support local production of gifting collaterals (vendor sourcing, negotiation and implementation)

• Coordination and management of ad-hoc projects

PR & COMM (30%)

• PR evaluation monitoring & analysis (clipping evaluation) via the DMR platform, including competitors’ analysis

• Assist with photoshoot arrangements & provide on-site support when necessary

• Assist in media post-buy report and post-event clippings report

• Support on coordination and implementation of local PR activations (Press events, gifting), including delivery arrangement

• Support on media enquiries and ensure the press list is kept up-to-date

• Management of brand asset library such as downloading imagery and videos.

• Coordination and management of ad-hoc projects

ADMINISTRATIVE SUPPORT (20%)

• Provide administrative support: Manage the onboarding of new vendors (vendor creation), PO creation and invoice processing, close tracking to ensure timely payment