Maritime Claims & Demurrage Specialist

BW LPG; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

BW LPG in Singapore is seeking a Claims Administrator to manage the collection of demurrage, freight, hire and other claims for all fleet vessels. You will support the Manager with accurate records, timely reporting and proactive follow-up with Charterers to secure settlements.

The role requires a Bachelor's degree and at least three years in a claims-related environment, strong numerical ability, and proficiency in Excel/PowerPoint. Knowledge of Veson, IMOS, and Oracle Cloud is advantageous.

Qualifications

• Bachelor's degree in Shipping, Maritime Studies, Business, or related field.
• Minimum of three years’ experience in a claims-related environment (freight, hire, demurrage).
• Strong numerical ability and written communication skills.
• Proficient in Excel and PowerPoint; exposure to shipping IT systems is advantageous.

Responsibilities

• Calculate and issue invoices for freight, demurrage, time charter hire and other claims arising from vessel employment.
• Ensure claims and revenue items are raised per charter party terms and time-bar requirements.
• Calculate, raise and tender demurrage invoices within contractual timelines.
• Follow up with Charterers to secure settlement of demurrage claims.
• Issue freight invoices and monitor collections.
• Review, verify and raise miscellaneous claims per charter party provisions.
• Raise external time charter hire-in / hire-out items and Charterers’ items.
• Monitor and follow up with Charterers on settlement of outstanding earnings.
• Maintain claim and collection records in approved systems with accuracy.
• Prepare periodic reports on freight, hire, demurrage and claims status.
• Support interdepartmental processes and improvements.
• Process brokerage commissions and commercial fees in IMOS and Oracle Cloud.
• Participate in development and improvement of the quality management system and procedures.
• Liaise with Chartering, Operations, Finance, IT, Insurance and other departments to support resolution of claims.

Skills

Numerical ability

Written communication

Commercial awareness

Excel

PowerPoint

Veson

IMOS

Oracle Cloud

Education

Bachelor's degree in Shipping/Maritime Studies/Business

Tools

Veson

IMOS

Oracle Cloud

Job description

BW LPG in Singapore is seeking a Claims Administrator to manage the collection of demurrage, freight, hire and other claims for all fleet vessels. You will support the Manager with accurate records, timely reporting and proactive follow-up with Charterers to secure settlements.

The role requires a Bachelor's degree and at least three years in a claims-related environment, strong numerical ability, and proficiency in Excel/PowerPoint. Knowledge of Veson, IMOS, and Oracle Cloud is advantageous.