Marine Service & Parts Sales Specialist

GMP Technologies; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

GMP Technologies invites applications for an Assistant Service & Part Sales Manager (Marine/ East) in Singapore. You will lead installation/service teams, select subcontractors, and guide service staff on product upgrades while liaising with customers on technical issues.

You will ensure documentation for billing and maintain equipment calibration, with training duties for staff and dealers. Diploma or degree in engineering is preferred; ISO knowledge is advantageous; e2i partnership applies;

Qualifications

• Diploma holder preferably in Electronics / Electrical / Communication / Marine Engineering with 5 years of related working experiences.
• Degree holder preferably in Engineering with 3 years of related working experiences.
• Knowledge in ISO is an added advantage.

Responsibilities

• Allocate and assign personnel for installation / service assignments.
• Select sub-contractors for installation / service work requirements.
• Advise service personnel on upgrading / changes of company's product.
• Liaise with customer on technical issue.
• Provide feedback on product non-conformity and technical issue to principal and company's head-quarter.
• Ensure jobs completed by service personnel is according to customer requirement and specification of the equipment.
• Ensure all documents on installation / service works are completed and ready for billing.
• Ensure that proper maintenance and calibration is carried out for all test equipment.
• Provide technical advice to the team & authorized dealers and help them to improve the efficiency and effectiveness of the work.
• Provide technical advice and training if required to technical staffs including staff of the dealers.
• Provide technical advice and solution to customer / client and dealers.
• Responsible for training, developing and imparting skills, knowledge & capabilities to the personnel and authorized dealers.
• Establish training program for personnel and authorized dealers so that they are competent on existing products as well as new products.
• Perform other ad-hoc duties and responsibilities as assigned by the Service & Part Sales Manager (Operation Division).

Job description

GMP Technologies invites applications for an Assistant Service & Part Sales Manager (Marine/ East) in Singapore. You will lead installation/service teams, select subcontractors, and guide service staff on product upgrades while liaising with customers on technical issues.

You will ensure documentation for billing and maintain equipment calibration, with training duties for staff and dealers. Diploma or degree in engineering is preferred; ISO knowledge is advantageous; e2i partnership applies;